Premiere freezing when I switch panels

[ryanw92805993]

Hi, I'm having a problem with premiere pro cc 2018, where it works fine until I attempt to open a new panel or change my panel layout. As shown in the video below, as soon as I attempt to open a new panel to access other tools the entire application freezes. It will do that until I re-start the program, at which point it works fine again until I try to open a panel again.

Any suggestions for how to fix this would be very much appreciated.

Thanks!

https://www.youtube.com/watch?v=8TR1ZRahNNE&feature=youtu.be

[MyerPj]

Try going under the Window menu then Work Spaces then Reset To Saved Layout...

[ryanw92805993]

That doesn't freeze it, but it seems like my saved layout is what I have currently. Do you know how to change the saved layout to include the panels that I'm trying to add?

[Peru Bob]

Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

[ryanw92805993]

Neither of those worked either, unfortunately.

[MyerPj · Accepted solution]

Try renaming this folder:

C:\Users\YOU\Documents\Adobe\Premiere Pro\12.0\Profile-YOU\Layouts

Then fire up PP, I believe this will recreate all the default layouts...

[ryanw92805993]

What do I need to re-name it to, that's its current name? Idk if the default layout has the editing and effects tabs open, but if so then that would be fine if I could get that to work.

[MyerPj]

Anything, just put  an x in front of Layout, xLayouts

[ryanw92805993]

That worked, thank you so much!