Premiere Pro 2020 crashing on export

Forum|Forum|5 years ago
May 24, 2020
6 replies
33327 views

Since 3 days ago whenever I hit "export" on Premiere, it instantly freezes and does not respond. I can't acces the export diaolog. I tried exporting a clip of 5 seconds with no luck. I have already empied my media cache, uninstall and re install Premiere with no luck. It was fine 3 days ago.

Anyone experiencing a similar problem?

This are the specs of my PC (it's a laptop)

Intel Core i7-8565U CPU @ 1.80GHz (1.99 GHz)

16GB RAM

2GB VRAM

Windows 10 64 bits

This topic has been closed for replies.

Correct answer ah_photo

Does the info here help at all?

https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-crash-while-using-export-settings-in-premiere-pro-v14-2/td-p/11152571?page=1

SWAX

Inspiring

Well, more than one year ago, and still it's crashing. It's so show-stopping that we just switched to Davinci Resolve. Too bad, since we were heavily invested in Adobe, but having 5 high-end systems crash all the time when exporting was not a wise business decision. I'll keep an eye on this thread, since I just don't understand how there are not more people complaining ... there must be *something* that makes our systems different from the others, right?

U

Unknown Certainty

Participant

Same here. Export Issues.

WTH Adobe. The last 18 months with your systems has been hell.

A

amjmnz

Participant

Something that has helped me is rendering in to out on the high CPU spots in my timeline then on final export checking "Use Preview". Hope this find you.

T

twilajfarmer

Participant

I'm here because I'm having the same problem.

C

coverman

Participant

Me too. My Premiere and Media Encoder is crashing and using a lot of memory. It even rebooted the computer twice.

M

Mvjor

Participant

same, my Premiere Pro keeps crushing when ever i queue export, any help?

A

Abhishek Kapoor11006798

Adobe Employee

Hi

We have identified the issue and have a possible fix in latest beta build. We request to try it out latest Beta build of Premiere Pro or Adobe Media Encoder.

You can access latest Beta build from Creative Cloud App > Beta Apps

Please let us know whether it works or not.

Regards

Abhishek