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3

Premiere Pro 2020 export crash

New Here ,
Nov 18, 2019 Nov 18, 2019

Hello,

 

I've been trying to export a project into a h.264 format on premiere pro and it crashes the program regardless of what mercury I use. I was able to export it once last night using media encoder, but I cannot replicate the export. I have updated all creative cloud apps, my windows OS, and my driver. I was able to export this format around this time last year with no problem.

 

The specs I am running are as follows;

Intel Core i7 8th Gen

Geforce GTX 1050

16GB RAM

TOPICS
Crash , Export
4.2K
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Explorer ,
Dec 03, 2019 Dec 03, 2019

Its an issue I've had too since the last update...

Its an issue with the update, NOT your PC.

And mine is an ASUS Pro-Art 90 with maxed out specs... 64GB Ram... Intel i9-9900K
I've tried all the tricks, changing file location, not using CUDA while rendering and exporting (Software only), Audio features etc as listed by some members in other chats, and it still didn't work and crashed during export and displayed the error message of doom.......

The thing that solved it for me was frustratingly simple... delete the adjustment layer above... export the files, and import this exported uncoloured/touched file to adjust as a new separate file....

 

Stupid buggy PP

 

PS: The picture is too small, basically its a 90mb size file.. 2 mins long.. exporting in 720p for testing... and it still says 1hr++++ to export...

I've done this and yes, managed to export.. however it will be SUUUUUUUUUPPPPPPERRRRRR SLOW......

ADOBE!!!!

 

The pic is too small sorry, but basically a 90mb size file which takes 1hr+++, and is in 720p.. on my maxed out com... 
You can open the picture on a new tab to see clearly
Notice how small the file is and the length of time it takes... then crashesNotice how small the file is and the length of time it takes... then crashes

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019

I am having the same issue and just had to back instal 2019. Annoyingly that also meant redoing the edit work again in 2019 as PP cannot save backwards compatible files!

 

Adobe please resolve and update this asap!

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Explorer ,
Dec 16, 2019 Dec 16, 2019

Another silly but simple solution is to delete the media cache, it sped up my workflow and allowed also for export. Try that first

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019
I tried that and I was fine with smaller projects.

But when exporting larger files - say over 45 min long timelines it still caused a crash.
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Guest
Dec 16, 2019 Dec 16, 2019
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New Here ,
Dec 23, 2019 Dec 23, 2019

hi, did u get a fix for this? I am having the same issue

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New Here ,
Jan 12, 2020 Jan 12, 2020
LATEST

I just installed Premiere 2020 - I got a fix by Creating a new project in location outside of my old auto-save folder, importing the whole of the old project, opening the right sequence and exporting.

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