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Fulvew
Participating Frequently
February 3, 2023
Question

Premiere Pro 2023 freezes when quitting project

  • February 3, 2023
  • 9 replies
  • 559 views

I'm on Ventura on an Intel iMac and M1 Macbook Pro and have the same issue.  When quiting projects in Premiere I get the spinning wheel of death.  I have to force quit every time to close premiere on both machines.  This was happening before I updated to Ventura on the iMac and only recently started on the Macbook Pro.  Any suggestion? Thanks team.

    This topic has been closed for replies.

    9 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 4, 2024

    Hello @Fulvew,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    F
    FulvewAuthor
    Participating Frequently
    February 10, 2023

    yes I have tried downgrading.  The problem is that I have several projects in 2023 that won't open after the downgrade.  I have tried the workaround of re-writing the version of the project with the gzip compressor.  no go.  

    I'll tough it out for now.  Just a real bummer.

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    February 10, 2023

    Yes, it's quite buggy...

     

    Adobe Community ExpertAdobe Certified Professional
    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    February 10, 2023

    I understand it's a pain and not ideal for getting a job done.

    Have you tried Premiere 2022?

     

    Adobe Community ExpertAdobe Certified Professional
    S
    seaneunson
    Inspiring
    February 10, 2023

    I have opened and used 2022 many times since ive obtained 2023 and i have no issues with it. Same machine.

    I have reset 2023 to factory. Thrown out all cache files. It still misbehaves. Its something in this version. 

    F
    FulvewAuthor
    Participating Frequently
    February 10, 2023

    I have also, uninstalled premiere on both machines and re-installed with the same results. Super buggy on both machines.  Not sure what's happening.  Switched to premiere after the Final Cut 7 fiasco.  I'm still able to get work done but having to do work arounds to make it work properly is starting to be a drag.

    F
    FulvewAuthor
    Participating Frequently
    February 10, 2023

    Yes I have trashed the preferences.  It still has the same issue.  Seems to happen the longer I work opn the project ore after I have saved it several times.  If I just open a project and do nothing to it I can close it again without issue.

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    February 10, 2023

    Have you tried resetting Premiere preferences? Or try previous version of Premiere to check if it's the same?

     

    Adobe Community ExpertAdobe Certified Professional
    S
    seaneunson
    Inspiring
    February 9, 2023

    Im on M1 Studio Ultra with 64 Gigs of ram and i am also having to force quit from the spinning ball every time. 

    The previous version of Premiere (2022) does not do this. 

    Also the program doesnt seem to be auto saving. I have to manually save it when i think of it. 

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