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Premiere pro 2023 not exporting right PNG frame

Explorer ,
Jan 09, 2024 Jan 09, 2024

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When exporting frame (png) from premiere pro, sometimes it doesnt export the frame selected, but some other frame nearby.   Did anyone had this issue and known the solution to solve it ?

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correct answers 1 Correct answer

Adobe Employee , Jan 09, 2024 Jan 09, 2024

What timeline range are you setting, when using Custom? 
Custom respects the in/out points under the video preview, in Export mode.

Also...if you're exporting a frame as a .png, why not just use the 'export frame' button under the Program monitor? 

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Adobe Employee , Jan 09, 2024 Jan 09, 2024

Happy to help!

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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I did reboot and also reset the media cache without any better results

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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It hasn't (yet) been reported, but that doesn't mean it's not worth further attention...

Steps to repro:

0 launch PPro

1 open project

2 import some media

3 put media into a sequence

4 move CTI to time T. 

5 click the camera button, or hit Shift-E to export frame

6 choose format PNG, export

Result : Frame exported at time T + ??? (some random factor)
Expected: Frame exported at time T.

Do I have that right? 

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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you are pretty much right. except for : 

move CTI to to time T then EXPORT choose format : PNG

and the export is not time T but some other frame on the same sequence

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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and also : it is premiere pro 2024 not 2023

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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In the Export tab, what are you specifying for Range?

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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i put custom in the range and i unchek the 'export as sequence'

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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What timeline range are you setting, when using Custom? 
Custom respects the in/out points under the video preview, in Export mode.

Also...if you're exporting a frame as a .png, why not just use the 'export frame' button under the Program monitor? 

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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Thnak you Bruce for the follow up. I noticed with your last message my lack of knowledge about that export frame button and i have to acknoledge now that it's the quickiest way indeed to achieve this opeation.   THANK YOU BRUCE 

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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last thing Bruce, the  'export frame' button is not under program monitor but under Source monitor. So, if you apply a color correction on a file in your sequence, you can t open your choosen 'frame'  in source monitor WITH the color correction applied. Can i add button under Program monitor ?

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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You can control which buttons are visible under the Program monitor, using the big plus sign at bottom right.

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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Happy to help!

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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buttons are not under Program monitor ... only under Source monitorScreenshot 2024-01-09 at 7.58.32 PM.pngScreenshot 2024-01-09 at 7.58.42 PM.png

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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The button editor is displayed when you click the big plus sign, at the bottom right of the Program monitor. 

button_editor.png

 

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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still can't figure out how to have the button under program monitor but i managed with shortcut to export frame as if i would use the button. thanks. case closed. 

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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Ferdy,

 

Congratulations for finding a way!

 

Your "transport controls" are turned off in the Program Monitor.  In the Program Monitor, click the Wrench icon, then pick "Show Transport Controls." I suspect the Camera/export frame icon will be there. If not, you'll also see the plus Bruce refers to.

 

Stan

 

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Explorer ,
Jan 09, 2024 Jan 09, 2024

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LATEST

I feel stupid now. ahah. thanks ... for the real solution. 

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