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Premiere Pro 2024 getting hung up while rendering

Explorer ,
Feb 21, 2024 Feb 21, 2024

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Hi, I have a Mac Studio - M2 Max with 64GB of Ram. I'm running Premiere Pro 2024

Most of my projects consist of video templates (mogurts) for graphic motion of titles. 
Video Previews: Quicktime > Apple ProRes 422 Proxy > 1920 x 1080

The issue I'm experiencing is when I render every other clip or so, it takes FOREVER and/or

the render window pops up and for like 30mins nothing happens, then if I cancel it, the mouse still works, but I can't click on anything in the software. I try and "force Quit" and it shows its not responding. So I think it's safe to say, the software has been freezing during the rendering process. 

 

It's been more of an issue when rendering in the timeline rather than just exporting. But that's been very slow too. I was hoping this new computer would help with shortening the rendering time, but it seems like there may be some other issues with the software. 

 

Attached is the window I get stuckon for a long time. Sometimes if I leave it on that window long enough, it'll just start up and go, but the pace is very slow. 

 

Any suggestions are welcomed and appreciated. 

 

thank you, kindly.

 

 

TOPICS
Editing , Formats , Freeze or hang , Hardware or GPU , Performance

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

 

If that doesn't work, try creating a new project and import the old one into it.

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Explorer ,
Feb 22, 2024 Feb 22, 2024

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Thanks, I'll give it a shot. 

*on the last step you mentioned, after creating a new project, how exactly do I import the old one into it?

 

Thank you, kindly.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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Start a new project, choose File > Import, then navigate to and choose the Premiere Pro project that you would like to import.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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This is unexpected for sure.

I see really great performance on Apple Silicon based Macs in Premiere Pro 23.6.2, 24.1, and beta 24.3 under macOS Ventura 13.6.3 and macOS Sonoma 14.3.

Based on what you have described, I would try running the Apple Diagnostics.  I would also try running a project with MOGRTs with nothing more than the monitor, keyboard, and mouse connected.  So, no second display, no hubs, and no external storage.

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