Participant

Answered

Premiere Pro 2024 Playback Lagging

Forum|Forum|2 years ago
October 18, 2023
11 replies
20666 views

I'm not sure what's wrong but I can't for the life of me get my playback to run smoothly. Everything else works as fast as it should.

I'm running it off an external with almost 1tb of storage left, I've uninstalled/reinstalled, reset the caches, have zero effects or luts on the clips -- WHAT AM I DOING WRONG?

Correct answer raya18111348

OK, @raya18111348,

Thanks for the info. It it worked OK in the past, but the update is crossing you up, I have a few things you can try.

Delete media cache and preferences (optional). Launch with Shift pressed down and delete the cache and, if you don't mind losing customization, delete preferences while you're at it.
Try a new sequence to see if performance improves. If performance still does not improve try a new sequence in a new project. If that works, import the assets from the older project into that newer project and carry on from that point.
You can also try one of your back up (if you make those) or, if not, an Auto Save project.

Let me know if any of these steps helped you. If not, return for further troubleshooting. I hope the community can help you.

Thanks,
Kevin

Hi Kevin, thanks for the suggestions. I deleted media cache and that has made a difference. The playback head is behaving more as it should. Thank you.

T

Thaize308193815vg2

Participant

SOLUTION

The only way to fix this issue is to install the latest Premiere Pro 23 version. If you try to open the project that you saved in the v.24 in the v.23 you'll see a message that it's not possible to open. So go to this tool:
https://vakago-tools.com/premiere-pro-downgrader/

It will make your project able to open in previous versions.
This is so annoying and ridiculous, but it's the only way I found to keep editing. The 24 version is impossible to use.

I hope Adobe fixes this soon because this software is not cheap.

Coincident

Inspiring

I also had TERRIBLE playhead lag in Premiere 2024 but I fixed it by CLOSING the "Essential Graphics" window!

I noticed this because resetting the workspace solved the problem for me, but then the problem reappeared after I configured my workspace to my liking again (which INCLUDED "Essential Graphics").
I'm running on a rather old graphics card (1080ti) and I assume that Premiere consumes gfx resources because of the pre-rendered video templates that exist in the "Essential Graphics" menu... even if you never use them at all!
This is quite embarrassing and it was NOT a problem on the last version of Premiere that I used (2022). So probably reverting to 2022 or 2023 is a good solution too.

Jon.M.

Inspiring

2022 Puget PC custom build

NVM3 4tb media drives

internal SSDs for caching

NVIDIA RTX A5000 GPU

I have found no solution for lagging and sticking issues I am facing in PP. I do use nested sequences often as well as mulicams of nested sequences. I am guessing this is the source of my issues which manifest in Great frustration, obscenities and an urge to punch myself in the face.

I have been an editor for decades. I cannot stand how slow and laggy Premiere Pro v24 is. I can't stand working. Nothing but frustration with this tool every day. Creativeness, flow, and productivity are all hampered. Makes me want to leave this career. (side note, I use proxies for everything always, even if I have mp4 source footage, i make prores small proxie files.)

Jon.M.

Inspiring

Follow up:

on v24.3 (b59)

today, less issues, seemed to be smooth.
however, no multicams (and I miss them, will try and update) Yet did have nests.
actually last few days have been smooth, other than usual eye rolls like rendering audio to see the waveform, (sometimes waveforms show up just from adjusting track height so I consider that an improvement)

so currently, frustration needle turned down. Which, now that I think about it, I'm the only one who controls that knob anyway. Self eye roll.

I can only assume my modified and deliberate workflows have also aided the performance issues as well as updates from .1 or what have us.

I also do the "import project" to a new project made fresh from the current version.
Almost daily delete all cache files and (reset preferences often) If one just assumes these as part of an optimized workflow and do them regularly, then one may encounter less frustration and more productivity. Therapy can aid this as well friends have been telling me.

S

Super-Seng stage III

Participant

Premiere Pro 2024 is absolute trash... I'm extremely excited about the new Text-based editing, but not worth the headaches of lag, constant loading, poor playback,... list goes on. Even after Delete media cache, reimporting original project into new project,... doesn't help at all. I have a $5K mac-daddy of Macbook Pro (all upgrades bells and whistles)... premiere just doesn't work like it should. Anyone who has a solution please share!

Kevin-Monahan

Community Manager

What kind of footage? Have you tried proxies, @Super-Seng stage III?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

P

PaulsTV28114546cl7q

Participant

Premiere pro 2024, to be honest...... just no words. What the hell is going on. Lagging, cannot encode to export, media pending all the time,restarts and clearing cache barely works. What's going on adobe???

S

Super-Seng stage III

Participant

...same. Try not to pull hair out

R

raya18111348

Inspiring

I too have terrible playhead lag on the timeline since updating to 2024. Video/audio will play ok, but the playhead stays frozen for several seconds, then catches up. I normally have the program monitor playback resolution set to 1/2, but I now have to reduce it to 1/4, and that doesn't always solve the issue either. This occurs when starting playback on the timeline, even with a green bar above the clip. Once the playhead does begin to move, it continues to move as it should during the rest of the playback. GPU driver updates haven't fixed it. I also get source & program monitor blackouts again now, and have to reboot Premiere to resolve that.

I haven't seen a bit of improvement in performance in 2024, it's gone down instead. I don't believe Adobe's testing is at all rigorous before releasing updates. There have been very few, if any, updates I can recall that didn't introduce problems, some new, many old.

Windows 10, AMD Ryzen 9 3950X 16-Core Processor 3.49 GHz, 64GB RAM, NVIDIA RTX3080 GPU

Kevin-Monahan

Community Manager

Hello @raya18111348,

I read your notes. Sounds like a poor performance issue. I appreciate the system specs. On the post, you did not mention the media that you are using. Can you give the community details on that? AMD CPUs do not have Quick Sync so relies on the GPU for H.264 encoding/decoding. If you are using H.264 or HEVC media, that could be at the heart of your problem. If it's 4K or 10-bit, the situaiton can be worse. Have you tried transcoding or proxies? That's the typical recommendation for those operating with AMD CPUs for better and smoother editing. Let me know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

R

raya18111348

Inspiring

Hi Kevin,

Thanks for your reply. Yes, 4K H.264 Long-GOP is typically the media involved. I first move all media from storage drives to the internal SSD, so that's where the project files reside. For preview files I specified GoPro Cineform (YUV 10-bit).

Prior to PP 2024, editing was satisfactorily smooth. Only since updating to 2024 do these issues occur. I have not resorted to transcoding or proxies.

D

deucesdean

Participating Frequently

Same for me as well...I haven't got time to root through all possible solutions, so I'll just have to downgrade back to 23....the 5x faster timeline was a massive sell as I've not been happy with the experience for a while and now it's even worse!

And this is just after my 13 year old daughter has introduced me to CapCut on her phone, which after a little play on my desktop seems to absolutely wipe the floor with Prem in terms of playback, rendering and exporting speeds...not to mention all of the instant effects on offer, that are so appealing to the insta generation - is Premiere a dinosaur on the cusp of extinction??

M

mikih95087121

Known Participant

Same issues. 2024 is laggy on any move I make-- dragging on the timeline, changing graphic position, playback... it's really bad. I ended up downgrading my project so I could open it back up in 2023, which is quite smooth. So far my experience with 2024 (and I tried the beta with the same results) has been awful.

Macbook pro, 2.4ghz 8 core i9, 32gb, radeon 555X 4GB. Pleeeeeaaaase fix this.

Kevin-Monahan

Community Manager

Hi @mikih95087121, Hi @akaready, Hello, @massimom63754706,

I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.

Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

P

Pumpkinpizza

Participant

Same issue, Play more than 2x clips together Laggy.

I think this started when my Nvidia Drivers updated & NOT upgraded to 2024.

I just installed new drivers, I thought maybe there was a bug seeing another new version came out so quick Nvidia might have patched it.

But after update no difference. Making it imposible to edit.

Mod note: Edited. Please avoid profanity, even if implied with initials, etx. Minors are here.

Kevin-Monahan

Community Manager

Hi @massimom63754706, Hi @akaready,

Have you tried pressing Shift at launch to launch the Reset Options dialog box? You can delete media cache and reset preferences here. Please try those things, then report back.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

A

akaready

Participating Frequently

Of course I have. Absolutely no change. I've also tried different TB4 cables, Displayport cables, HDMI cables... every possible thing to correct this issue that occurs only in Premiere to no avail. Multiple issues plauge my Premire experience — 1. Not being able to keep the window edge-to-edge on my monitor. 2. Not be able to put the playback window in the top half of my rotated-90-degree screen without Premiere trying to flip the image sideways or simply spazz out. 3. Not being able to playback without massive lag. 23 much more stable re: lag (again, 24 so far is pittiful — 5x faster timeline experience? More like 50x slower). 23 does not resolve issue 1 and 2.

A

akaready

Participating Frequently

Oh actually, this is the same bug that plauged me in 23.0 I'm just now realizing.

Good luck with this one — if my Program/Source window is edge-to-edge touching the edges of the screen, playback is dogshit. If I bring the window in by just a few pixels on either side, it's butter smooth. Classic Premiere problem — something totally ridiculous that would only effect this application. 🤦‍

H

H.O.F.

Participating Frequently

After literally MONTHS of trying to solve this problem, this solution worked for me. Notably, not even using proxies would improve the playback of video, but as adamjrichaman suggested, simply reducing the size of the Premiere Pro window allows me to play my video files, at full resolution, without scaling the playback quality or using proxies.

H

H.O.F.

Participating Frequently

I couldn't find a link to edit my original post; of course, I meant to refer to adamjrichman, not adamjrichaman. Sorry for the spelling error.

A

akaready

Participating Frequently

Same, latest Premiere (non-beta). M2 Max on a Macbook Pro, 96gb of RAM on Ventura 13.5. Mix of h264 originals. Pretty pittiful performance, even after rendering my entire sequence to Prores LT. This is like a 90 seconds sequence, too. Full green in the top bar and absolutely atrocious playback. Feeling very annoyed I updated my project file from 23 (I know, I know).

Frankly I only upgraded because I thought Speech Enhance was actually built in to 24, then I learned it's only in Beta, so I installed Beta, but Beta is a total failure because Beta doesn't sync preferences over. I tried duplicating my complete profile from ~iCloud/Documents/Adobe/Premiere AND doing the sync up to the cloud / sync down from the cloud bit. Neither accurately carried over my Preferences (label colors).

So now I have crap performance (which honestly 23 wasn't that bad) and not the useful new feature I cared about. So annoying.

T

Thaize308193815vg2

Participant

I upgraded to the last 24 version and after that, I'm in the same situation. I realized that if I use any plugin it makes Premiere run like a turtle. This is so annoying. Adobe, please fix this!!!

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