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Premiere pro 2025 constantly crashing when trying to scrub multi-cam blackmagic RAW footage.

Forum|Forum|11 months ago
March 31, 2025
5 replies
798 views

I can't do my work because Premiere pro 2025 constantly crashes on me when trying to scrub through a multi-camera sequence on my timeline. It seems to trigger mostly when I play then try to fast foward.

Operating System - Windows 11 Pro 64-bit

CPU - Intel Core i9-14900KF

RAM - 32.0GB

Motherboard - MSI PRO Z790-P WIFI (MS-7E06) (U3E1)

GPU - 4087MB NVIDIA GeForce RTX 4070 Ti SUPER (MSI) 45 °C

Storage -

3726GB Samsung SSD 870 EVO 4TB (SATA (SSD)) 26 °C

931GB KINGSTON SNV2S1000G (SATA-2 (SSD))

Correct answer R Neil Haugen

I work with media from a pocket 4K and an Ursa MiniPro 4.6K G2. I never have any issues.

Or at least, after leaving the problematic BM freebie plugin for the Autokroma one. Autokroma has a freebie also, which I would suggest you try ... but the paid version isn't much and if you do this for pay, all the things like presets and such are awesome.

Also ... the Autokroma site has the best support for the BlackMagic freebie plugin, better than BM's. So check their site for troubles with the BM plugins.

M

Matthew38616698cmuxAuthor

Participant

So I did an experiment and it seems installing Autokroma fixed it. It hasn't crashed once since. But what I did differently this time was I completely uninstalled Blackmagic RAW before installing Autokroma. I guess it was causing a conflict or something.

R Neil Haugen

Legend

Yea, the two cannot be simultaneously installed. Or they fight over who is used, essentially. Glad to hear you're working of course. That's the whole point here. 😊

Everyone's mileage always varies ...

M

Matthew38616698cmuxAuthor

Participant

Since yesterday, I haven't had a single crash and I'm working with four streams simultaneously. Thank you for checking in.

R Neil HaugenCorrect answer

Legend

I work with media from a pocket 4K and an Ursa MiniPro 4.6K G2. I never have any issues.

Or at least, after leaving the problematic BM freebie plugin for the Autokroma one. Autokroma has a freebie also, which I would suggest you try ... but the paid version isn't much and if you do this for pay, all the things like presets and such are awesome.

Also ... the Autokroma site has the best support for the BlackMagic freebie plugin, better than BM's. So check their site for troubles with the BM plugins.

Everyone's mileage always varies ...

jamieclarke

Community Manager

Hi @Matthew38616698cmux - Are you using the Studio driver for your gpu? What version of Premiere Pro are you using? Do you see a crash dialog box? Have you tried blackmagic raw plugin version 4.4 or any previous versions?

M

Matthew38616698cmuxAuthor

Participant

Current GPU driver is version 572.83

Blackmagic RAW driver is 4.5

The cameras used were a Blackmagic Pocket Cinema 6k and a 4k.

jamieclarke

Community Manager

Hi @Matthew38616698cmux -
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

What gpu driver are you using?

Which version of the Blackmagic Raw Plugin are you using?

What camera is your footage from?
Sorry for the frustration.

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