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Premiere Pro 22.1.2 slow and freezes - Mac

Forum|Forum|4 years ago
February 1, 2022
13 답변들
6934 조회

Afternoon everybody.

Using Premiere 22.1.2 on a Mac Mini, M1 chip, 16gb RAM.

The application ran smoothly and efficinetly, with quick responses until last Friday afternoon where it decided to slow down to an unusable speed. Playback is still fairly decent, however I am almost unable to scroll through the timeline, any click takes at least 5 - 10 seconds to respond, footage takes a while to load up. If I exit the application and re-open it tends to work as should for a period; it's usually as soon as I open up the colour correction panel or effect panel where the issue kicks in. Even if I disable all effects or remove any colour changes, Premiere still runs unresponsive and inpractical.

Source footage is stored on an external HDD. I'm usually working H.264 - I have attempted to see whether transcoding to ProRes would help and also used Proxies but both failed to fix the problem.

I have also tried:
Clearing the cache
Using full playback and HQ playback
Unistalled and Renistalled
Installed older 2021 version
Clearing trash preferances
Optomised rendering for performance
Disabled Mercury Transmit
Disabled Refresh Growing Files

I use Premiere for my work and it's currently in an unusable state. Any help would be much appriciated.

이 주제는 답변이 닫혔습니다.

최고의 답변: Kevin-Monahan

I can't say which generation of CPU the 6-Core Intel Xeon E5 is, but my hardware seems to fullfill all other requirements.

Premiere was laggy with every footage – even 1080p at 30fps.
As described same footage works just fine with the older version 15.4.5 (or DaVinciResolve 😉)

Hello,

I was informed by @gilligan in a PM that Premiere Pro version 23.0 has solved his issue. Though the post is locked, I thought I would pass along the info to the community.

Thanks,
Kevin

gilligan

Participant

Same issues here (since Premiere Pro 22.0 until 22.6.2, using a Mac Pro late 2013 with macOS Monterey (12.5.1))
Every action in the timeline is lagging like hell and the app is unusable. Tried almost everything I could find on the web and nothing worked
BUT
I went back to version 15.4.5 and it's working fine!
That's the only solution I found so far. Let's hope for a better Premiere Pro 23... I think? 😕😕

Kevin-Monahan

Community Manager

Hi, gilligan,

Sorry about the issue. Can you check the system requirements? You may be falling short there with this version and specific media types. I'll keep my eye open for other Mac 2013 owners using Premiere Pro and see if I can find anything for you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

gilligan

Participant

Hello Kevin,
thanks for the reply. I don't quite understand what you're meaning by system requirements. System requirements are the configuration that a system must have in order for a hardware or software application to run smoothly and efficiently. Well, I don't know them.
I only can tell you my system specs:

Modellname: Mac Pro

Modell-Identification: MacPro6,1

Processor type: 6-Core Intel Xeon E5

Processor speed: 3,5 GHz

Number of processors: 1

Number of cores: 6

L2-Cache (per core): 256 KB

L3-Cache: 12 MB

Systemversion: macOS 12.5.1 (21G83)

Kernel-Version: Darwin 21.6.0

Startvolume: Black

Startmodus: Normal

Gerätename: MrBlack

Benutzername: AIDA Concept (aida)

Sicherer virtueller Speicher: Aktiviert

Systemintegritätsschutz: Aktiviert

Zeit seit dem Start: 16:44

Hyper-Threading Technology: active

RAM: 64 GB

Graphics: AMD FirePro D300

Type: GPU

Bus: PCIe

VRAM: 2 GB

Hardware-ID: 0x6810

Version-ID: 0x0000

ROM-Version: 113-C4012F-687

VBIOS-Version: 113-C4012PB-012

EFI-Treiberversion: 01.0D.687

Automatischer Wechsel der Grafikmodi: Unterstützt

gMux-Version: 4.0.11 [3.2.8]

Metal-Familie: Unterstützt, Metal GPUFamily macOS 2

macOS 12.5.1 (21G83)

Kernel-Version: Darwin 21.6.0

Hope, that helps identifying the problem.

Thanks,

Frank

M

Maksim24661829gk7p

Participant

Having the same issue. MacBook Pro 15" 2018 (core i-7, 16gb). It's not about playback, it's about interface. It even starts lagging when there is no files on the timeline. I've noticed that it starts lagging when you switch workspace views and after that it doesn't unfreezes. I've tried to reinstall all creative cloud apps using cc cleaner, maybe it helped a bit, but haven't solved the problem. Premiere is still lagging as hell. I can't even work with screen recording files...

S

SilasPippitt

Participating Frequently

Hi Maksim, I'm sorry about that. I've not experienced lagging while using the interface since I did the re-install. Are you on the most recent version of Mac OS?

As for screen recordings, I might have a solution that could help. When screen recordings are lagging I use HandBrake to reformat the files so that they will work inside Premiere. (https://handbrake.fr/downloads.php) It is free and works great.

A

artw69805843

Participant

I have 4 M1 Chip Macs, both Mini's and Macbook Pros. None of them will run the simplest of Premiere files. I just had a very choppy attempt at a 15 second timeline! When I went to export, it took 28 minutes! I tried on al of my machines and essentially the same thing, only slight differences. This has to get fixed Adobe!

Please respond!

Thank you

S

SilasPippitt

Participating Frequently

Hi @artw69805843, I'm sorry that you're having this issue. Have you tried uninstalling and re-installing premiere pro? Uninstall using the Adobe CC Cleaner: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

I was having issues with premiere recently until I uninstalled premiere and plugins. After that things started working much better.

If you've tried that, I'm curious what types of video files you're working with.

A

artw69805843

Participant

Hello Silas,

Thanks for writing.

I have not tried the cleaner. I will attempt that later today or tomorrow morning and see what happens. I was not able to use "uninstall" on any of my machines, as it would not let me.

Thank you,

Art

Christian.Z

Community Expert

Uninstall using the Adobe CC Cleaner: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

S

SilasPippitt

Participating Frequently

Thanks for the advice, Christian! I have been using Premiere for 10 years now, and haven't heard of this before. But it has already been bookmarked for a rainy day.

O

ollieep85

Participant

Is there any update on this please? I've been having the same issue with my Mac Mini M1 16GB - now running MacOS Monterey 12.3 - I've seen people have had issues running MacOS 12.2 with prem 22.2 and 22.1.2 so thought updating my OS would help - but it's choppy as hell and completely unusable.

Any suggestions? It's getting to me now! This really needs to be fixed!

S

SilasPippitt

Participating Frequently

Hi ollieep85,

I had success getting premiere to work by uninstalling all my plugins, uninstalling premiere, after effects, and media encoder, then re-installing. I had to uninstall premiere and re-install a few times before things worked. But I would say this would be your best bet. It might take a whole afternoon, but it did eventually start working for me. My money is on it having something to do with the plugins I had installed (red giant might have been the biggest issue...). Hopefully, this helps, and hopefully, you're able to get back up and running soon, that isn't fun when it isn't working.

G

gandem_

Inspiring

I can confirm that Premiere 21.1.1 and 21.1.2 are working fine with MacOS 12.1. The terrible lagging behavior accross all my devices is when running under MacOS 12.2.

Have we heard anything about this from Adobe? Is close to being unusable.