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Premiere Pro 22.6.1 black screen on attempt to load project

New Here ,
Sep 07, 2022 Sep 07, 2022

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Now that I've updated to Premiere Pro 22.6.1, when the program loads up everything looks fine.  But when I actually click on a project to load up, the screen just remains blank.  Please help!  Here's some screen shots:

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Crash , Error or problem , Freeze or hang

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correct answers 1 Correct answer

Community Expert , Sep 08, 2022 Sep 08, 2022

I installed 22.6.1 this morning, it gave the problem everyone is talking about here, so I rolled back to 22.5. Then left my office. I just got back an hour ago and saw sebrame's post and upgraded to 22.6.2 and the issue appears fixed. 😊👍

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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Not a driver or GFX issue. This a bug from the withdrwn 22.6. They simply havent fixed it

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Advocate ,
Sep 07, 2022 Sep 07, 2022

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Same issue here. I have the current Studio driver for my card(516.94). I'm going to try reverting back to 516.93, but that doesn't really seem like it's going to help since I've been using 516.94 for a month w/o issue.

 

Gigabyte Z390 AORUS ULTRA-CF
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
32GB RAM (6GB reserved for other)
NVIDIA GeForce GTX 1070 8GB (516.94)
Microsoft Windows 10 Home (21H2)(Build 19044.1889)
Adobe Premiere Pro - 22.4

C Drive - 256GB NVMe M.2 (OS and Programs)
D Drive - 2TB NVMe M.2 (Media and Previews)
E Drive - 512GB NVMe M.2 (Media Cache

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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No a GFX or driver issue. Do not waste your time. Its a developer issue because they keep messing with layouts and other irrelevant stuff. They have messed it up yet again.

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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I always delete the media cache with every update.

• Start PP from it's normal desktop icon (IE: don't open from a project file link).
Close the Open/Home screen (and you will be in PP without a project open).
• Go into Edit/Preferences/Media Cache (Mac users adjust menu name)
• Then Press: Remove Media Cache Files: and Delete...
• Select: Delete all media cache files from the system and OK
Close PP - It will create any needed cache files on the fly as you edit.

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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I have done all of that and it makes not diffrence.

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New Here ,
Sep 07, 2022 Sep 07, 2022

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I was having the exact same issue and it was driving me INSANE.  I think it might have something to do with workspaces not loading - all of mine were greyed out, and that bar across the top was missing.

 

I trashed preferences, media cache, uninstalled and reinstalled, updated and rolled back graphics driver.

 

Eventually I just opened PP, and created a new project.  That's it.  Just create a new project and it forced everything to reopen.

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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The work around is to create a new empty project and save it and open it before you open an existing project. Old projects will open normally once the new project has been opened. BUT. You have to do this every time you open that project even after saving it.

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New Here ,
Sep 08, 2022 Sep 08, 2022

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I've done that or I'll open up a old PR Rush session and piggyback several Premier sessions off of it. Seems like once you save any of the open sessions, nothing else will open up and you have to start the process all over again.

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New Here ,
Sep 10, 2022 Sep 10, 2022

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i tried that and im afraid it did not resolve the issue for me...when I tried it opened a new panel for that project..I can get a project open but it shows the panels not attached...and workspace selections are still greyed

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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Hi All. This was happening to me too after the normal clearing of Media cache, preferences drivers etc. I fixed it by first openning a blank new project. This for some reason brings the workspaces back. Then openning regular project/productions works again. 

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Advisor ,
Sep 07, 2022 Sep 07, 2022

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It is dangerous to update against the background of such events. So far, version 22.5 is the best of version 22.

I don't want to jump into a buggy update. Or am I wrong? If so, correct it. Maybe it's not a massive problem in the black screen.

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Community Beginner ,
Sep 08, 2022 Sep 08, 2022

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Same Prob over here, no workspace available (greyed out), you cannonly open loose windows.

After 2 hour of fighting with a difficult and veeeeery slow reinstallation I fixed it by downgrading to 22.5
I will try the following proposed solutions:
- start with a blank new project to bring the workspaces back
(thx to Adam5C21 and to JMazzoAV for thi amazing simple idea,  I will give feedback if it really worked)
Best greets to everyone. You're awesome.

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Community Beginner ,
Sep 08, 2022 Sep 08, 2022

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Hi, here's my feedback of my try and errors.

Ok  after going back to 22.5 everything was finde and the workspaces back.
After finishing my last project I update to 22.6 and my steps were these:
Open PP
Open NEW blank project (dont duplicate any old ones, you will delete this blank project anyway after this is solved)
Workspaces are back.

Thx for helping out everybody!

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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OK here's my fix

 

1. Make new empty project and save it.

2. Go to File, Import and select a previous project you wish to open.

3. In the import project dialogue box, select 'entire project'.

4. Project will open properly.

5. Save the current project with a new name

 

Project will now reopen each time without issue

 

Incredible that after weeks and a whole new increment Adobe have failed to fix this issue.

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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Same problem here. Workspaces greyed out in 22.6.1.
Back to 22.5 yesterday. But now I have read the workaround of the blank project, Think I'm going to try that.
But Adobe... any spare time to fix this?

Best regards, Chris. 

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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Same problem here. Workspaces greyed out in 22.6.1.
Back to 22.5 yesterday. But now I have read the workaround of the blank project, Think I'm going to try that.
But Adobe... any spare time to fix this?

Best regards, Chris. 

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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Here's my workaround

 

1. Make new empty project and save it.

2. Go to File, Import and select a previous project you wish to open.

3, In the import project dialogue box, select 'entire project'.

4. Project will open properly.

5 Save the current project with a new name

 

Project will now reopen each time without issue

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Community Beginner ,
Sep 08, 2022 Sep 08, 2022

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I can't BELIEVE this is happening to me this morning.    I have a — of work to do, and this is the — I receive from Adobe for daring to do a product update.   Is there ANY QA testing before they release this unusable garbage?   No wonder the industry uses Final Cut.    Why do I keep punishing myself with Adobe subscriptions?

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Advocate ,
Sep 08, 2022 Sep 08, 2022

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Sadly, this is the 2nd time for this release. It was released a few weeks ago, then quickly removed due to issues.

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Explorer ,
Sep 08, 2022 Sep 08, 2022

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This works and is a full workaround. I came up with this myself this morning. I hope it works for you

 

1. Make new empty project and save it.

2. Go to File, Import and select a previous project you wish to open.

3, In the import project dialogue box, select 'entire project'.

4. Project will open properly.

5 Save the current project with a new name

 

Project will now reopen each time without issue

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Community Beginner ,
Sep 08, 2022 Sep 08, 2022

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That's a great workaround.    Another workaround is for Adobe to stop with the broken releases.

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New Here ,
Sep 10, 2022 Sep 10, 2022

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I wish it was working for me. I have tried everything everyone is saying but nothing works for me

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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I just gave 26.1 a try and got the same issues as described here, even after deleting the cache, etc. So, I just rolled back. (There's a preference in Creative Cloud that allows you to see a few versions back, make sure you have that checked) and then just reinstall 22.5. 🙂

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