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Premiere Pro 23.1 performance issues after upgrading (Windows and NVIDIA)

Community Beginner ,
Dec 13, 2022 Dec 13, 2022

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Yup same here 
i have win 11 RTX3070ti 
intel corei7 12gen H
after the update it become slow on work flow going back good option 

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Participant ,
Dec 13, 2022 Dec 13, 2022

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Same in Windows, I just downgraded, plus a lot of crashes and bugs.

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Participant ,
Dec 15, 2022 Dec 15, 2022

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Yes same problem here after updating. After a while the timeline get's less responsive. Never experienced this before.


Specs:

Premiere version 23.1.0
Windows 10 (up-to-date)

Intel Core i7-5930K CPU
NVIDIA RTX 3060 GPU (latest studio drivers v.527.56)
32GB RAM
Seperate SSD's for software and caching

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Participant ,
Dec 19, 2022 Dec 19, 2022

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So...I've been editing some more after the weekend, but Premiere is getting so slow it's almost not usable now. Is Adobe working on this? I am affraid to rollback versions because I 'm working on quite a big project in 'Productions'. I don't want any version conflicts in my projects. (I shouldn't have updated yet...I know...guess I just felt lucky 😉 )

I couldn't find this problem in any 'know issues' list, so it would be nice if Adobe could confirm that the problem is acknowledged and that they are working on it.

Specs:

Premiere version 23.1.0
Windows 10 (up-to-date)

Intel Core i7-5930K CPU
NVIDIA RTX 3060 GPU (latest studio drivers v.527.56)
32GB RAM
Seperate SSD's for software and caching

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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quote

Specs:

Premiere version 23.1.0
Windows 10 (up-to-date)

Intel Core i7-5930K CPU
NVIDIA RTX 3060 GPU (latest studio drivers v.527.56)
32GB RAM
Seperate SSD's for software and caching


By @Itam

 

CPU is somewhat underpowered.

Most stuff runs on cpu.

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Participant ,
Dec 20, 2022 Dec 20, 2022

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It used to work fine for a long time...untill now.

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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You updated the software so must you do with the hardware especially  the cpu.

Adobe Premiere Pro System Requirements

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Participant ,
Dec 20, 2022 Dec 20, 2022

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hmmm...time to upgrade CPU then I guess. My selfbuild workstation is getting old. But again....untill recent update everyting in premiere was working smooth as butter. Even never had any problems with 4K.

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New Here ,
Jan 06, 2023 Jan 06, 2023

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I have the same problem. Currently editing a feature and experiencing extreme lag. Before the update i was editing 4k without problems. My CPU is well over the recommended. Adobe better be rolling out an update soon. 

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New Here ,
Jan 12, 2023 Jan 12, 2023

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I am running a 12900KS and 3090Ti and having the same issues, its not hardware related

 

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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@Jon23769911dmjz 

It sounds like you have a solid machine.  

When troubleshooting, the next thing to look at would be the operating system and system drivers (namely display drivers), file formats, third-party plugins, addons, extensions, and fonts.  Even other software running at the same time as the video editing application should be considered (anything that may be using system resources).





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Advisor ,
Jan 18, 2023 Jan 18, 2023

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@Warren Heaton the application works for most users with standard fonts and there are no plugins at all. Stop hiding the performance problem. This is a problem at the Premiere software level. Admit the mistake, and do not look for flaws in users. The person above wrote to you, who has a very very excellent filling and it also does not help. Even if he has the latest 4090 RTX, I'm sure the problem will persist. It's funny, but it's a fact.

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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@Baffy19 

As long as the font is a font format that Premiere Pro supports and can be validated upon installation, it should work as expected.  Fonts with regular use, however, can become corrupted like any other computer file and as such cause a crash.

As far as third-party plugins go, any of the following should work well as long as they are up-to-date:
Third-party plug-ins and tools for Adobe Premiere Pro

 

Plugins, like any other computer file, can become corrupted or out-of-date and as such cause a crash.

 

The NVIDIA GeForce RTX 4090 is, obviously, top of the line, and with a compatible system is excellent for 8K HDR gaming and virtual reality.  For video editing, however, the cost of that graphics card is better put to use for something like high-speed, high-capacity storage media.  (Users should consult this guide when determining how to best configure a workstation.)  When it comes to brand-new hardware (be it a motherboard, processor, or graphics card) or brand-new software (be it the operating system, a system driver, or an application), it's a good practice to test it for stability before committing to it.  With hardware and software that has been available for at least a few months, many issues that may come up are already known and can be quickly resolved or avoided.  For example, some RTX 4090 owners are having an issue with the cable melting.  With that as a known issue, someone purchasing that card today knows to take extra care when attaching the cable to pay careful attention to the latch.

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Some of the comments puzzle me. Such as ... well, apparently, if someone posts, they have a problem, no matter what it is, other users here are simply supposed to say something like, "Adobe screwed up, you're hosed, next post."

 

As that is what seems to be the point of a recent post. This is critical for anyone applying typical troubleshooting steps to try and help someone with a problem. It involves getting information about their system, media, effects used, and plugins, all sorts of other things.

 

But apparently, any practical attempt to troubleshoot with another user is somehow apologizing for or "allowing Adobe" off the hook or something.

 

Well, I don't see that at all. I see an attempt to help someone finish their work, which is good despite whatever issues.

 

Neil

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Explorer ,
Dec 16, 2022 Dec 16, 2022

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Every main release of adobe apps is horrible. Nothing works, now I have to downgrade.

 

Mod note: Edited for content. Do not use profanity.

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Explorer ,
Dec 19, 2022 Dec 19, 2022

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same here bro. also for close a simple windows of properties o whatever. 

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New Here ,
Dec 12, 2022 Dec 12, 2022

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Non of these solutions worked for me. CC won't even let me install the previous version...

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New Here ,
Dec 20, 2022 Dec 20, 2022

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I recently buy a new computer, you can look it up asus rog flow x16 ryzen 9 ram 32 gb 3070ti. It's a good system. When I started to use premier pro I felt like I was using my old pc. That's unacceptable...

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Participant ,
Dec 20, 2022 Dec 20, 2022

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Question: SLow in what way ? playback, total handle of premiere?  The UI?

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New Here ,
Dec 11, 2022 Dec 11, 2022

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Hi,

I don't know if it's because of an auto update or something like this, but my premiere pro become suddenly very very VERY slow.

Moving element on timeling lag, navigate on timeline lag, extend element on timeline lag, playback is impossible to work with because too much lag. Lag start when I try to just play a video without any effect on it !! Even with proxy (very low proxy), tried to check/uncheck high quality playback, tried all playback resolution, even 1/16 lag. And EVEN when I render from in to out a little part of my sequence, the line is green, BUT playback is lagging, that's not normal...

I've read on this forum to swith audio hardware input to none, this doesn't help.

CUDA is of course activated, all my footage, project and cache are on different M.2 SSD

Lumetry scope away too.

I don't know what to do. Everything works fine few days ago, but now it's impossible to work in this conditions...

 

PC specs :

Windows 10 Pro

AMD Ryzen 9 5900X
128 Gb RAM
RTX 3090

 

Thank in advance for your help ! 

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New Here ,
Dec 11, 2022 Dec 11, 2022

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Exemple with green timeline lag in attachement.. Never seen that before, there is a problem but can't find where is this problem...

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Adobe Employee ,
Dec 12, 2022 Dec 12, 2022

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Hi, Guillaume,

Try rolling back GPU drivers to 517.xx or your version of Premiere Pro. Sorry for this error.

 

Thanks,
Kevin

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Participant ,
Jan 13, 2023 Jan 13, 2023

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Hi Kevin,

 

I am really curious if Adobe is recognising this problem. I see more and more people complaining about sluggish performance of premiere since last update. But a lot of responses are about if those people did this or that to see if it will improve performance or about outdated hardware. Is there a bug in the latest premiere (or does it have to do with NVIDIA-drivers), or do we just have to deal with it and expect that Premiere is getting more demanding for our workstations?

Sorrie to directly put this to you, but since you have 'Adobe Employee' underneath your name I thought I might give it a try 😉

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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Kevin is a very experienced SoCal video post pro, has done editing color & what all else over the years. Taught FCP back when it was like 4 or 5, something like that. And is a Product Support staffer for the Adobe video apps now.

 

They divvy up Support and Dev on different "teams" so he's not in dev work, but of course does have direct connections to them. And is a great advocate for users to the devs. You get a chance to get to NAB/Vegas, he's always there ... and a great guy to meet.

 

Just for a bit of info on the guy ... and yes, he's definitely one to talk to about this stuff. Especially if you've got plenty of details so he can pass on a very clear explanation of all variables to the devs.

 

Neil

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Advisor ,
Jan 06, 2023 Jan 06, 2023

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Confirm. Premiere v. 23.1 works sluggishly and is not responsive. After some time working with the project, PlayHead freezes and freezes when returning to the first frame and vice versa to the last. Sadly. It should improve, but we see the opposite.

Spec>

Win-11, Core - 9900 K, RTX 2070 Super, RAM - 32 Gb (3000 Mh) , M.2 - 3500 mb/s. 

 

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