Premiere PRO Collect Files findes NOT "offline file" as offline - video file

I am trying to collect files to transfer a premiere file to a colleague and file consistently says it offline when it's not. It also says it is offline everytime I open premiere and I have to re-link it.

I am using Premiere pro V25.1

running on Windows 11 home version 23H2

13th Gen Intel(R) Core(TM) i9-13905H 2.60 GHz

GPU - Nvidia Geforce RTX 4060 laptop & intel(r) iris(r) Xe graphics

32gb ram 

HD - Samsung MZVL21TH0CLR-00BL2 (SSD 1TB)

File format - MP4/MOV H.264 10 bit 4:2:2

It's a single cam video and the audio is recorded externally and has been linked.

1. when i open premiere it asks me to link the video everytime

2. when i try to collect files premiere gives me the error (-1609629695)

Just as I have written this error to find out the error # it has collected the files but the error message still persists and I would like to understand how i could fix this so I can make sure it has collected them properly.

It will not let me attach any files to this report unfortunetly.

Any help greatly appreciated.