Premiere Pro - Crashing (Cursor getting big)

Report · Sep 30, 2021

Hi! Classic problem with Premiere Pro crashing. I´m a pretty skilled editor and have tried my normal workaround-round, which normally always works at some point... Now it doesn´t. I´m in trouble. Just sended a client home from a session, after trying several hours fixing this with him waiting besides me.

I don´t get any messages regarding the crash. No log neither. It just crashes. The thing to note - which might help - is that the cursor gets bigger everytime it crashes (Which is every minute). These are the fixes I have tried:

Enabling software rendering instead of GPU
Deleting Media Cache - both in Premiere Pro and on the disk
Starting the app with ALT and resetting preferences
Starting the app with SHIFT and resetting plugin chache
Changing Sequence Settings to ProRes-rendering
Upgrading Premiere Pro
Downgrading Premiere Pro
Updating GPU, CPU & Windows
Restarting
Importing the project to a new project
Opening an earlier auto save of the project which worked fine - but now crashes
Reseting my workspace
Only editing with my proxy files
Relink all my media

I have tried every solution I could think of. None of it works. I have to get i fixed to reach my deadline, so I hope someone here might be able to help. It seems only to occur in the one project I´m working on here - other projects work. Here is my system data:

Windows 10

Premiere Pro v 15.4.1

CPU: AMD Ryzen Threadripper 3960X 24-Core Processor 3.79 GHz

GPU: NVIDIA GeForce RTX 3090

RAM: 128 GB

Hope someone here has a fix! It will be appreciated big time x10! 🙂

Best regards

Asger

Report · Sep 30, 2021

It seems like this would be a graphics driver or card issue.

I assume you are using the Studio driver, not the Game Driver, correct?

Have you tried older Studio drivers?

Report · Sep 30, 2021

Might be! But I had an old one before, which i upgraded to try fix the issue. Didn't work. I will try to go back to an even older then, and hope it works

Report · Sep 30, 2021

Something in your project seems to be corrup. I suggest to re-check your files and/or any plugins or effects you have applied. Try opening earlier versions from the auto save