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Premiere Pro encoding problem after update

Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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Hi. I am having a problem with encoding. Until the final update (23.2.0 Build 69) I was able to use the same transition effect on my video files without any problem. It is like a series of 1-2 second videos which I place between my two videos. It zooms in and out by creating a cool transition effect. I encode at 3840x2160 pixels. I have tried various settings from changing the bitrate, bitrate type, software-hardware coding etc. As I mentioned, I was able to encode my videos before the update. Now, I can't even encode my previous video files; the encoding process gets stuck at the transition section. 

 

Is anyone having the same problem? I will be adding the transition mix kit on the attachment just in case. 

I use Windows 11 Pro with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 32GB Ram

Thanks. 

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correct answers 1 Correct answer

Community Beginner , May 17, 2024 May 17, 2024

Hi Kevin. I had solved the problem by changing OpenGL to Cuda at the encoding screen. Must be something to do with it. 

Thanks. 

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @yataylimit,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @yataylimit,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Beginner ,
May 17, 2024 May 17, 2024

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Hi Kevin. I had solved the problem by changing OpenGL to Cuda at the encoding screen. Must be something to do with it. 

Thanks. 

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