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R
ronaldf49118024
Known Participant
May 23, 2019
질문

Premiere Pro fails to save new changes

  • May 23, 2019
  • 1 답변
  • 8118 조회

About two weeks ago Adobe updated my copy of Premiere Pro. Initially, the program seemed to work normally. However, when I opened the program today, it failed to save the changes that I subsequently entered. After I did a Save As, the Premiere Pro workspace simply went blank, and when I reopened the project the program had not only failed to save my latest changes, it had removed all the elements I'd placed on the Timeline, even those I'd placed during earlier editing sessions and saved successfully.

    이 주제는 답변이 닫혔습니다.

    1 답변

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    May 23, 2019

    Hi ronaldf49118024,

    Sorry to hear this. Please let us know the exact version number for Premiere Pro that you are using (FAQ: How to find the exact version of Premiere Pro you're using?). Please open the project and select any of the default workspace (like Editing workspace). If the workspace is still blank then try to reset the workspace (Window>Workspaces>Reset to Saved Layout). Once you have the panels restored, check if you have your sequence listed in the Project panel. If you find your sequence listed, then double click on it to load it on the timeline and check if you see the timeline content.

    Thanks,

    Sumeet

    R
    ronaldf49118024작성자
    Known Participant
    May 23, 2019

    Sumeet,

    Thanks for your prompt response. The version I’m using is 12.1.2 (Build 69). After I make changes and click Save As, the entire Premiere Pro window goes blank. No workspace panes at all are displayed, so none can be selected. Moreover, the Reset to Saved Layout option is grayed out. In fact, all but the bottom two items in the Window menu are grayed out. If I then reopen the project, I find that all the items I’ve previously placed in the Project workspace are still there, but none of the elements I’ve placed in the Timeline workspace are there, not even those that were there in a copy of the file that I’d saved several days ago. I hope you can help me resolve this problem, as Premiere is useless to me as matters stand.

    --Ron

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 23, 2019

    Try resetting the preferences:

    FAQ: How to reset preferences in Premiere Pro?

    If that doesn't work, try resetting the Workspaces:

    Reset a workspace

    Reset the current workspace to return to its original, saved layout of panels.

    1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.

    from here:

    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn’t work ,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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