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Premiere pro flackert und anschließen schwarzer bildschirm

New Here ,
Sep 30, 2021 Sep 30, 2021

Mein Rechner schmiert beim benutzen von Premiere pro oder auch After effects jedes Mal ab. Ansonsten läuft er einwandfrei. 

zuerst flackert der Bildschirm und anschließend wird er schwarz. Rechner läuft weiter. Muss dann jedesmal den Rechner vom Strom nehmen und neu einschalten. 

Fehler Meldung bekomme ich keine

 

Hab schon alles erdenkliche ausprobiert:

In den logs stand nichts

Cache ist gelöscht

Premiere hab ich die älteren Versionen ausprobiert

Grafikkartentreiber komplett deinstallieren

Studio Treiber installiert

Preference resetet

Gpu accelaration ausgestellt

Überhitzung gecheckt usw..

Der Rechner ist ja nichtmal zu irgendeinen Zeitpunkt ausgelastet.

 

Ich weis echt nicht mehr weiter.

 

Bitte auch schleunigst um Hilfe

TOPICS
Crash , Error or problem , Freeze or hang , Performance
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New Here ,
Sep 30, 2021 Sep 30, 2021

Hier noch alle Daten zu meinen Rechner und anwendungsbeispiele: 

 

https://drive.google.com/drive/folders/1-FCygZjT14g0v21rR5FxKHfWBQig-kng

 

hoffe wirklich einer kann mir helfen, ich bekomm langsam die kriese weil ich meine Aufträge nicht abarbeiten kann. Vielen lieben Dank schonmal ..!!

 

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Adobe Employee ,
Oct 04, 2021 Oct 04, 2021

Hi Janik,

Sorry about this. Your issue certainly seems odd. Thanks for the links to the photos and movies describing the issue. Helpful. It acts as if your computer is overheating, however, you say you have checked that.

 

Is this a new computer? Has it worked before with Premiere Pro? Is it a home built computer? The RGB stuff is pretty fancy, and I like it, but is the power supply adequate for the important components that are installed? 

 

What kind of footage are you trying to edit? What are the Sequence Settings for that footage? Do you have any GPU accelerated effects added to the clips?

 

These are the things I'm wondering about.

 

BTW: Sorry that I cannot answer in Deutsch. I studied it years ago at my university but my first trip to Germany proved that it was not good enough and I heard, "Your German is so bad, so let's speak English, OK?" I do remember a little and it comes in handy from time to time when traveling overseas. Hope I can assist you via machine translation. Please excuse that and my apologies for not having a German forum for Premiere Pro. I am asking management for this to happen as soon as possible.

 

Thanks!
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
May 05, 2023 May 05, 2023
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Hast du das Problem bereits lösen können? LG

 

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