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Premiere Pro just not working well. Need Help.

Forum|Forum|8 months ago
June 1, 2025
5 replies
1992 views

when I put in a video thats only about 10 minutes long, it basically stops my premiere pro and I cant watch the clip. Not sure if it fixes after a certain amount of time, but to fix it so far ive just kept minimizing and it sometimes works but most of the time doesnt. My Pc is good and runs every perfectly fine (including other video softwares) After a little while, it fixes itself but I would love to be able to just not have this issue at all.

Correct answer RjL190365

gpu memory, not ram mb

I see. So your PC lacks a discrete GPU at all. Instead, it relies solely on that integrated AMD graphics that's on the CPU itself. Well, that integrated GPU is only good for giving you a display on your monitor, and it is much too feeble for anything which calls for GPU acceleration.

In addition, the reason why Filmora worked well for you is that Filmora offers very little, if any, GPU-accelerated features. Almost everything that's done in Filmora is CPU-only (or software-only). Premiere Pro, on the other hand, is much more GPU-intensive than Filmora will ever be. In other words, that puny integrated AMD Radeon Graphics got severely overworked when working in Premiere Pro.

As a result, you really need a discrete (meaning internal expansion card) graphics card in order for Premiere Pro to run at its best. And do not go for an old or low-end graphics card because it will not be much better than just your integrated CPU-based graphics to justify its current street price.

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RjL190365

Legend

Which exact Radeon GPU do you have? I cannot see the exact model in that screenshot.

And if that GPU is at 100% utilization, but you have only a 6-core 12-thread CPU, this may mean that you either cheaped out on the GPU model or are trying to decode heavily compressed hi-res footage that severely taxed the GPU's decoding capability.

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Admirable_mentors7252Author

Participating Frequently

I think it is my dedicated ram, this is it with only google open. How can I fix this? It could also bne the heavily compressed hi-res footage, but I edit with filmora with the same clips and its fine.

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RjL190365

Legend

thinking about getting a 5060, would this work?

MSI VENTUS 2X PLUS OC GeForce RTX 5060 Ti 16 GB Video Card

That would be a huge improvement for your PC.

Peru Bob

Community Expert

@RjL190365 can you help here?

Peru Bob

Community Expert

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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Admirable_mentors7252Author

Participating Frequently

that didnt work. But I did notice this. My GPU is on 100% usage. I just dont understand how my computer can run rainbow six siege but not premiere pro.

Peru Bob

Community Expert

You need more free hard drive space on the C drive.

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Admirable_mentors7252Author

Participating Frequently

did that, still wont load.

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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Admirable_mentors7252Author

Participating Frequently

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Admirable_mentors7252Author

Participating Frequently

would buying a 5060 for 16 gb of ram be better for it to run? I open the ctrl-shift-esc while doing the editing and it doesnt max or get anywhere near close to maxing out anything

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