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NeverLucky5FBF
Participating Frequently
January 12, 2021
Question

Premiere Pro keeps crashing my PC

  • January 12, 2021
  • 3 replies
  • 1085 views

Hello,

I´ve recently installed Adobe Premiere Pro on my PC. Im using the TRIAL since i wanna try out Premiere Pro before considering buying it.

Now once i attach some effects and adjustement layers adobe crashes completly and im forced to force shutdown my pc. Im only having trouble using Premiere Pro. After Effects works perfectly fine.

My system:

CPU: Intel Core i9 9900k

Ram: 32GB Corsair Vengeance DDR4 3200MHz

GPU: MSI Gaming x Trio RTX 2080 TI

OS: Win 10

This topic has been closed for replies.

3 replies

N
NeverLucky5FBFAuthor
Participating Frequently
January 13, 2021

Motherboard: MSI Z390 Gaming Pro Carbon

System type: 64-bit Operating System, x64-based processor

SSD: Samsung 960 Evo M.2 1TB

HDD: Western Digital Black 4TB

 

FAILED FIX ATTEMPTS

  • Reinstalled Premiere Pro
  • Using older Graphic Driver
  • Using older BIOS
  • Clean installed Windows
A
Asommie
Participant
January 13, 2021

Yup a lot of us are having this problem. Not sure what to do.

Jeff Bellune
Jeff Bellune
Legend
January 12, 2021

Try doing a clean install of the Studio driver for your Nvidia card.

N
NeverLucky5FBFAuthor
Participating Frequently
January 13, 2021

Thanks but it still crashes.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 12, 2021

Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/8789200
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-question-on/td-p/3929027

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

N
NeverLucky5FBFAuthor
Participating Frequently
January 13, 2021

Thanks. Added some more informations down below.

 

I do have the newest nVidia drivers installed.

Even tried it with older ones and it still crashes.

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