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Premiere pro playback has a visual glitch, but the video file does not

New Here ,
Oct 31, 2024 Oct 31, 2024

I noticed when editing my newest video, parts of the video were glitching, and it was only on this project. As of now, I'm using version 15.4.1 (because I prefer it over the newer versions) but I also tried editing this in the newest version, and I still see the same visual glitch. I've got a deadline on this video, and any help would be appreciated.

 

I have linked two images of the problem I'm having. One should be the video playback in premeire, and the other should be the video player through the photos app.

TOPICS
Editing , Error or problem , Performance
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Community Expert ,
Oct 31, 2024 Oct 31, 2024

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

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New Here ,
Nov 03, 2024 Nov 03, 2024
LATEST

nothing here ended up working. ive already updated and rolled back my drivers. ive also updated windows. it seems like any recording i have from before October 28th is fine, anything after has the same glitch

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Community Expert ,
Oct 31, 2024 Oct 31, 2024

This can often be solved by rewrapping the file. Download the freeware Shutter Encoder - Encoder | Converter video FREE PC|Mac, install it and launch it and then browse for your source file, set the Function to Rewrap and set it to .mp4, set the destination and click Start function. Use the new file created by Shutter Encoder inside Premiere Pro.

 

Did it work?

 

Averdahl_1-1730389108982.png

 

 

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New Here ,
Nov 03, 2024 Nov 03, 2024

it temporarily fixed it when i encoded it, but it still happens to new recordings. its literally neverh appened until i installed the new AMD driver, and even when i set it back to the old driver, it still happened.

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New Here ,
Nov 03, 2024 Nov 03, 2024

ive also just learned its completly fine in other video editors, so it seems to be only my system. ive also uninstalled and reinstalled OBS, which is what i use to record, and have updated and downgraded my driver to test if that worked, nothing did.

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New Here ,
Nov 03, 2024 Nov 03, 2024

Just adding on with whatever I find.

 

New recordings I make have the same issue, glitchy frames, that look like they are mashing with other frames. Any video I recorded before October 28th seems perfectly fine. Also when scrubbing through my export, frames that dont seem to be affected by the glitch problem are glitched in the export preivew. (So pretty much every frame lol)

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