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Premiere Pro Project Monitor is blank and doesn't show sequence editing

Community Beginner ,
Nov 07, 2018 Nov 07, 2018

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As of this morning, the project monitor does not display ANYTHING on my sequence timeline.  I can still play the sequence, and the sound comes through just fine.  I can even edit setting, but not see what I am doing.  Been reading threads and forums all day, I tried uninstalling and reinstalling Premiere Pro (I'm on 2019), and tried updating my drivers as well.  Any tips?  Can't finish my work and I have a deadline!

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correct answers 1 Correct answer

Guide , Nov 08, 2018 Nov 08, 2018

Have u got a version of CC2018 that you could check on?

If you haven't you can try one of 2 things:

1. Trash your preferences file for PP

If that doesn't sort it out uninstall using the Adobe Cleaner Tool and reinstall PP

Please let me know what happens.

Mo

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LEGEND ,
Nov 07, 2018 Nov 07, 2018

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What gear are you running?

What setting is set for the program monitor in the wrench icon settings ... Composite view?

Neil

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Community Beginner ,
Nov 08, 2018 Nov 08, 2018

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Don't mind my ignorance, I'm a bit newer to the scene.

When you say gear do you mean software?  I'm running Windows 10 on an MSI GT72 with a Nvidia GTX970M

Settings are on composite view.

-Another thing to note is that occasionally when I have an issue in PP I close the entire program, then I can't open PP unless I restart my whole computer.  It's really a drag.

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Guide ,
Nov 08, 2018 Nov 08, 2018

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Check your Intel drivers. Update those and the graphic card drivers

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Community Beginner ,
Nov 08, 2018 Nov 08, 2018

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Both my Intel drivers and graphics drivers are up to date

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Guide ,
Nov 08, 2018 Nov 08, 2018

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Have u got a version of CC2018 that you could check on?

If you haven't you can try one of 2 things:

1. Trash your preferences file for PP

If that doesn't sort it out uninstall using the Adobe Cleaner Tool and reinstall PP

Please let me know what happens.

Mo

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Community Beginner ,
Nov 08, 2018 Nov 08, 2018

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Trashing preferences actually did the trick.  I hope this is a one and done problem.  Thanks for the assist!  Love the community of people willing to help =D

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Guide ,
Nov 08, 2018 Nov 08, 2018

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Pleasure and glad you are back up and running. Please mark this thread as answred. Mo

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