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TotallyToby
TotallyToby
Known Participant
August 23, 2017
Question

Premiere Pro "Media Pending" - Video file cannot conform..?

  • August 23, 2017
  • 1 reply
  • 3432 views

Hi,

This morning I spent 2 hours editing a video with no issues. Just as I finished up with the video Premiere Pro stopped responding. Thankfully I saved, but for some reason the video will no longer show in the preview monitor and all I see is "Media Pending" http://i.imgur.com/k7PF0RR.png

I've tried clearing my media cache and database, holding shift + alt when opening Premiere to clear preferences, I've tried importing the project into another project (results in 'stopped responding'), updating to the latest Premiere Pro version, restarting my machine, allocating more and less RAM to Premiere, nothing has worked so far.

It appears the video file is now having trouble conforming and is just permanent stuck as you can see on this screenshot http://i.imgur.com/eaCPwvz.png

Other projects are fine, but running a little slow.

This video is due today and my client is getting very upset by this delay so I'd appreciate if anyone could offer some help.

System Specifications:

'New' Razer Blade 2017

i7 7700HQ

16GB RAM

GTX 1060

OS:

Windows 10 Home

Version 1607

OS Build 14393.1593

This topic has been closed for replies.

1 reply

R Neil Haugen
R Neil Haugen
Legend
August 23, 2017

Try changing the name of the folder the media is in, then restarting PrPro and relinking the media.

Also ... no reason to upload png files to imgur or anything else, you can drag/drop them right onto the reply box or use the flower icon in the middle of the reply box formatting bar to navigate to and select a png file to appear right here in the reply so we don't have to go hunt for it.

Neil

Everyone's mileage always varies ...
TotallyToby
TotallyTobyAuthor
Known Participant
August 23, 2017

Hi Neil, thanks for the suggestion!

Renaming the folder where the media is located and relinking the media this way has kind of worked! The video and audio is back, but Premiere is extremely sluggish and slow when this specific project is open. The timeline audio waves seem to flicker when zooming in and out and it takes a few seconds for Premiere Pro to catch up once I've hit play (I don't experience this on other projects).

R Neil Haugen
R Neil Haugen
Legend
August 23, 2017

Try closing PrPro & dumping the caches (media cache, cache database) and maybe the audio previews as well. Restart PrPro, and allow it to rebuild the audio previews & cache stuff before starting to work.

Neil

Everyone's mileage always varies ...
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