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A
Ashley7
Legend
July 31, 2017
Question

Premiere Pro recent projects missing/empty

  • July 31, 2017
  • 4 replies
  • 16981 views

Bizarre... My PC has the latest Adobe CC installed, Premiere, AE, Photoshop etc. This morning I used Premiere without issue. There should be a whole list of recent projects... I know that if I remove a drive, or move files to a new folder, the recent projects that no longer appear to be present, won't show... but in this case, I haven't moved anything, all projects are stored on the PC's internal SSD. Yet I start Premiere and recent projects is blank. Sort of concerned about that.

Anyone hear of this? I'm hoping yes that there's a quirk.

    This topic has been closed for replies.

    4 replies

    V
    Vincent5DB8
    Participating Frequently
    July 30, 2021

    This just started happening to me 3 days ago.  I did not reset preferences then, and even if I did, I have worked on projects since, and there is nowhere on startup for the "recents" to appear.  Something strange here.  I am using 2021.

    V
    Vincent5DB8
    Participating Frequently
    July 30, 2021

    I should also add, if I use the dropdow from "file > open recent" all my recents are in there - just not in the startup screen.

    Averdahl
    Community Expert
    AverdahlCommunity Expert
    Community Expert
    July 31, 2017

    This has happened to me for years, iow that the Preferences are deleted automatically. I have not yet figured out if they were deleted when i closed the app or if it happens the next time i open it. No, i don´t have any key pressed down when it happens and no project files or media are deleted. All project can be opened by using Open.

    I always close Premiere Pro by pressing Ctrl+Q.

    A
    Ashley7Author
    Legend
    August 1, 2017

    I manually deleted preferences yesterday by holding the ALT key while starting Premiere... I did this to test and see if it would reset the Cache location... it appeared to have no effect on that setting. After that, I continued to use Premiere... my "recent projects" list was building up again... I believe I saw it clear again after that... meaning I saw the "automatic reset of preferences" issue. I know this because since having purposefully ALT-started to reset my prefs, I knew I had opened one particular project which was not in the list... and the list only had the one item I'd last opened... I expected 3 or 4 projects. I need to keep an eye out for this to occur again to be certain... after that I'll report a bug on that.

    Averdahl
    Community Expert
    AverdahlCommunity Expert
    Community Expert
    August 1, 2017

    I manually deleted preferences yesterday by holding the ALT key while starting Premiere... I did this to test and see if it would reset the Cache location... it appeared to have no effect on that setting.

    That is the expected result. The Cache location is used and shared by more Adobe apps, for example Adobe Media Encoder. So when the Premiere Pro Preferences are cleared it looks for the "global" Cache location and that´s why that setting appears to be unchanged. The same goes when clearing the Preferences for Adobe Media Encoder.

    The problem with this "auto reset" is that there not seem to be a reliable way to recreate it and that makes it hard to fix. It just happens for no obvious reason and i have never been able to find out what triggers it. I have filed numerous bug reports over the years regardning this very issue. Adobe has never been able to recreate it either.

    M
    Meg The Dog
    Inspiring
    July 31, 2017

    Are you logged in to the same user account?

    MtD

    R
    Community Expert
    RobShultzCommunity Expert
    Community Expert
    July 31, 2017

    By any chance did you reset preferences?

    A
    Ashley7Author
    Legend
    July 31, 2017

    RobShultz wrote

    By any chance did you reset preferences?

    I did not myself explicitly reset preferences... is there a way that can happen implicitly?

    https://forums.adobe.com/people/Meg+The+Dog  wrote

    Are you logged in to the same user account?

    MtD

    Same user account... the only account I ever use.

    R
    Community Expert
    RobShultzCommunity Expert
    Community Expert
    July 31, 2017

    Re-setting preferences is one of the actions that will cause the recent projects to disappear from Premiere but it does take a little effort. Here are those steps.

    To restore default preference settings, hold down Alt (Windows) or Option (Mac OS) while the application is starting.

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