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Premiere Pro stuck in "Loading ImporterQuicktime Bundle

New Here ,
Sep 30, 2020 Sep 30, 2020

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Screen Shot 2020-09-30 at 6.37.03 PM.pngDo you know why Premiere won't start and stuck in this stage? I turned off Firewall, empty Adobe folder and reinstalled Adobe CC. It still does not work. Please help!

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correct answers 1 Correct answer

New Here , Sep 05, 2021 Sep 05, 2021

I've been through this at length with Apple Support, who have been superb, and got this resolved. It isn't an Adobe issue, but an underlying OS issue. 

 

On a Mac, the issue appears to be mainly due to missing Desktop and Documents folders within your user profile (Macintosh HD > Users > YOURNAME. Creating a new profile allowed it to work ok, although that is just a workaround / test, not a solution. I had recently uninstalled DropBox, but I believe iCloud Drive has a similar impact. Due to underl

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New Here ,
Dec 26, 2023 Dec 26, 2023

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For me, this is what worked:

Deleted this folder:

~user/Documents/Adobe/Premiere Pro

Then premiere worked fine.

 

Took me 3 months to get it to work.

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New Here ,
Apr 08, 2024 Apr 08, 2024

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Dear Adobe, what is the solution to this?

 

 

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Community Expert ,
Apr 08, 2024 Apr 08, 2024

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Never easy to troubleshoot premiere problems from a distance so please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and if you have any 3rd party plugins installed for Premiere...   Post back if you need help providing any of this info...

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Community Beginner ,
Apr 08, 2024 Apr 08, 2024

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George

I solved this problem last year. I discovered that the problem was caused because I had moved my DOCUMENTS folder by accident when setting up Dropbox.

Once I corrected this problem the installation worked fine.


Regards

Donal



Sent from my mobile device which has a very small keyboard - please excuse typos 😉

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New Here ,
Jul 19, 2024 Jul 19, 2024

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I'm getting this message on my mac book pro. DFT.Bundle can't be opened because apple cannot check it for malicious software.

 

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Community Expert ,
Jul 19, 2024 Jul 19, 2024

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Mark38707933lp38, can you give us some more info...    Was Premiere previously working or is this a new install?  and...Never easy to troubleshoot premiere problems from a distance so please tell us your system specs: OS version, Premiere version.    And did you review the previous posts in this thread to see if any of them can explain and or solve your issue.  

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