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Answered

premiere pro stuck on splash screen

Forum|Forum|4 years ago
January 5, 2022
2 replies
2673 views

hello,

just recently installed most current version of premiere pro and it is stuck on the splash screen, not loading anything:

here are my specs:

any help would be greatly appreciated

This topic has been closed for replies.

Correct answer Ann Bens

Deinstall,

use cleaner tool,

reboot,

install.

See how that goes.

Update windows! You need at least 1909 to run 2022.

Adobe Premiere Pro CC System Requirements

Community Manager

Community Manager

Hi froydian_slip!

Sorry for the issue. Let us know if this article helps: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-p/11113249

Thanks,

Kartika

Community Expert

Correct answer

Community Expert

Deinstall,

use cleaner tool,

reboot,

install.

See how that goes.

Update windows! You need at least 1909 to run 2022.

Adobe Premiere Pro CC System Requirements

froydian_slipAuthor

Participant

can't seem to install the latest windows. i keep clicking 'check for updates' and it's saying it's up to date.