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Teo V
Teo V
Participant
June 12, 2023
解決済み

Premiere Pro Undo and Redo Functions have stopped working in both 22.6.4 and 23.4

  • June 12, 2023
  • 返信数 6.
  • 7900 ビュー

Greetings, 

 

The Undo ( Ctrl+Z ) and Redo functions have stopped working for me after I installed Premiere Pro 22.6.4, since 23.4 is supper slow and not working properly.  Now the Undo/Redo Functions are missing and grayed out from both versions. The Copy and Paste fuctions do work and it's not a keyboard shortcuts missing issue. I searched the community and this is what I have tried with no resolusion: 

I've cleared the Preferences for both on start up.

I've Reset to a Saved Working Layout and still no resolution. 

I only have an US keyboard installed. 

I Uninstalled and re-installed both.

I Uninstalled both, then deleted all Premre Pro 23 and 22 user folders in Documents folder and /Users/Shared/Adobe/ and then re-intalled only Premiere Pro 22.6.4 and the same problem persists.

 

 

The computer I'm working on is an iMac with the following specifications: 

MacOS: Monterey Version 12.6.6

iMac (Retina 5K, 27-inch, Late 2015)

Processor: 4 GHz Quad-Core Intel Core i7

Memory: 32 GB 1867 MHz DDR3 (29GB) allocated for Adobe Apps

Startup Disk: Mac SSD

Graphics: AMD Radeon R9 M395X 4 GB

 

Any suggestions are appreciated. 

Thank you kindly, 


Teo

 

    解決に役立った回答 Greysonturner

    not sure if it was this or deleting the layouts folder but my issues is resolived.

     

    返信数 6

    A
    Am piyush
    Participant
    August 2, 2025

    Assign any other key or combination and it's workings 😊😊

    M
    Moth_Rocket1801
    Participant
    May 14, 2025

    Opening another previous project the last time I remembered CtrlZ working, then re-opening the new project with  CntlZ  not working seemed to fix the issue

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    January 1, 2024

    try to reset the preferences

      G
      Greysonturner解決！
      Participant
      December 12, 2024

      not sure if it was this or deleting the layouts folder but my issues is resolived.

       

      S
      Shai B-D
      Participant
      December 31, 2023

      Have you found a solution to the issue of the grayed-out undo button?

      Encountering the same issue.

       

      MacBook Pro (14-inch,2021)

      M1 Max 32GB

      MacOS Monterey 12.2.1

       

      Premiere Pro 24.0.3

      B
      BenWeb
      Participant
      February 2, 2025

      I have the same issue and it's repeating again and again. I hacve the feeling it is connected to the fram.io plugin. After resetting preferences and deleting layouts the issue will happen again as soon I open the fram.io comments panel. 

       

      Teo V
      Teo V作成者
      Participant
      June 12, 2023

      I spoke too soon. The Undo/Redo function worked after the mentioned above procedure, but it kept Undoing to the importing of the project. Then after restarting Premiere Pro the Undo/Redo uption is not working again. 

        Teo V
        Teo V作成者
        Participant
        June 12, 2023

        The solution I found so far is installing Premier Pro 23.4 and getting rid of all other old versions. Then instead of opening an exisitng old projectm I created a new project and imported the old project into the new one and Premiere is running better and the Undo/Redo fuctions are back online. I hope this helps for whoever is having the same issue. 

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