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Premiere Pro will not import full length MP4 file

Community Beginner ,
Oct 07, 2022 Oct 07, 2022

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Hello Adobe Community!
I have a question with trying to import the entire length of an MP4 file I was given.
The file is an MP4 and is 59 minutes long but when I pull or import into Premiere Pro it is only 20 minutes cutting out the rest entirely. 
Has anyone experienced this? What is the resolution?

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Editing , Formats , Import

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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What is the origin if this file?

Post screenshot of file in MediaInfo in treeview.

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Community Beginner ,
Oct 07, 2022 Oct 07, 2022

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Thank you for your response 🙂
I recieved the MP4 from a client and I am almost certain it is from a zoom recorded meeting.
The original file is 59 mins but when loaded into Premiere, Media Encoder or even some of the free source conversion software I am trying it only shows or outputs 20 minutes worth of this video. What is going on here?

Screenshot 2022-10-07 041501.jpg

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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Please post parameters in Mediainfo in TREEVIEW as asked.

 

https://mediaarea.net/en/MediaInfo/Download

 

If its Zoom convert with Handbrake of Shutter Encoder and try again.

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