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Impalaboy
Inspiring
July 17, 2018
Question

Premiere Pro Workspaces STILL not working

  • July 17, 2018
  • 14 replies
  • 22950 views

This morning I updated to Version 12.1.2 (Build 69) hoping that the problem with my Workspaces would be fixed but it wasn't.

When I arrange my windows the way I like them, I go Workspaces --> Save As New Workspace, title and save it. But when I close Premiere and re-open a project, the windows are not where I saved them. If I go to Workspaces --> and select the new one I just saved, nothing changes!

This was a problem before today's update and continues to be a problem despite this from Adobe's list of Bug Fixes in the new version: "Workspaces save now correctly with the project"

I have been putting up with this issue hoping it would be fixed in the next update but sadly it was not.

Any suggestions?

macOS

High Sierra - Version 10.13.5

2.7 GHz 12-Core Intel Xeon E5

64 GB 1866 MHz DDR3

AMD FirePro D700 6144 MB

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    14 replies

    Impalaboy
    ImpalaboyAuthor
    Inspiring
    February 22, 2019

    Another Premiere Pro update, yet the Workspaces problem is still not fixed.

    Am I surprised? Nope.

    zubster23
    Participant
    February 28, 2019

    I'm on Premiere 13.0.2 now (and updated to Mac OS Mojave) and the windows are opening as they should now. All fixed for me.

    Laura

    Impalaboy
    ImpalaboyAuthor
    Inspiring
    March 22, 2019

    I just got this warning, does anyone know what it means and why I suddenly got it?

    "A new default workspace preset has been created to replace the outdated version.  Any changes to the original workspace preset will be lost.  Custom work spaces (Saved As to a different name) will remain."

    Mo Moolla
    Legend
    December 13, 2018

    The workspaces on PP CC 2019 have been misbehaving since launch. I have set up 3 new workspaces but on launch the workspace resets to default. I am awaiting a fix for this as well. V 13.02 is out but I haven't updated yet. R Neil Haugen​ have you tried this on the update?

    Kevin-Monahan
    Community Manager
    Community Manager
    July 17, 2018

    Impala Boy,

    Did you try this with a new project or an existing project? If you have not already done so, try this with a new project.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Impalaboy
    ImpalaboyAuthor
    Inspiring
    July 17, 2018

    Just created a new project and new workspace. Saved workspace with new name, closed Premiere, re-launched and windows were not were I left them.

    Chose the new workspace that I had just created and no change to the windows.

    Inspiring
    July 18, 2018

    Hi Meg,

    Have you reset prefs (This has resolved the same issue for some) Also, have you tried renaming your workspaces folder in order to have Pr create a new one?      I'd be happy to work with you directly to try a few things if you would like.  

    Wes


    Yes, I have reset preferences and deleted the workspaces folder to have Premiere Pro reconstruct a new one when the problem first appeared in the last version with no result.

    I again deleted preference after installing the current version and no result.

    Do you want me to try those again? Can you refresh my memory as to where the Workspace Folder is on Mac OS?

    MtD

    R Neil Haugen
    Legend
    July 17, 2018

    Did you dump your media cache/cache database and preferences files with the new update?

    Neil

    Everyone's mileage always varies ...
    Impalaboy
    ImpalaboyAuthor
    Inspiring
    July 17, 2018

    Just tried that. No change.