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Impalaboy
Impalaboy
Inspiring
July 17, 2018
Question

Premiere Pro Workspaces STILL not working

  • July 17, 2018
  • 14 replies
  • 22951 views

This morning I updated to Version 12.1.2 (Build 69) hoping that the problem with my Workspaces would be fixed but it wasn't.

When I arrange my windows the way I like them, I go Workspaces --> Save As New Workspace, title and save it. But when I close Premiere and re-open a project, the windows are not where I saved them. If I go to Workspaces --> and select the new one I just saved, nothing changes!

This was a problem before today's update and continues to be a problem despite this from Adobe's list of Bug Fixes in the new version: "Workspaces save now correctly with the project"

I have been putting up with this issue hoping it would be fixed in the next update but sadly it was not.

Any suggestions?

macOS

High Sierra - Version 10.13.5

2.7 GHz 12-Core Intel Xeon E5

64 GB 1866 MHz DDR3

AMD FirePro D700 6144 MB

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      14 replies

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      Impalaboy
      ImpalaboyAuthor
      Inspiring
      February 22, 2019

      Another Premiere Pro update, yet the Workspaces problem is still not fixed.

      Am I surprised? Nope.

      zubster23
      zubster23
      Participant
      February 28, 2019

      I'm on Premiere 13.0.2 now (and updated to Mac OS Mojave) and the windows are opening as they should now. All fixed for me.

      Laura

        Impalaboy
        ImpalaboyAuthor
        Inspiring
        March 22, 2019

        I just got this warning, does anyone know what it means and why I suddenly got it?

        "A new default workspace preset has been created to replace the outdated version.  Any changes to the original workspace preset will be lost.  Custom work spaces (Saved As to a different name) will remain."

        Mo Moolla
        Mo Moolla
        Legend
        December 13, 2018

        The workspaces on PP CC 2019 have been misbehaving since launch. I have set up 3 new workspaces but on launch the workspace resets to default. I am awaiting a fix for this as well. V 13.02 is out but I haven't updated yet. R Neil Haugen​ have you tried this on the update?

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        July 17, 2018

        Impala Boy,

        Did you try this with a new project or an existing project? If you have not already done so, try this with a new project.

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        Impalaboy
        ImpalaboyAuthor
        Inspiring
        July 17, 2018

        Just created a new project and new workspace. Saved workspace with new name, closed Premiere, re-launched and windows were not were I left them.

        Chose the new workspace that I had just created and no change to the windows.

        M
        Meg The Dog
        Inspiring
        July 19, 2018

        Hi Meg,

        Thanks for investigating.

        It seems what may have helped others with this problem was deleting or renaming the (non creative cloud) Profile folder as Premiere will automatically build a new one.   I'm wondering if a conflict has been introduced from syncing your settings from the cloud.   Also wondering if you might have an older version of Premiere installed as well? 

        For Premiere 12,  I'm guessing you may have 2 different profile folders in your documents folder.   While this is as designed and normal, it may be an important thing to investigate a bit more (or rebuild both) in order to figure out the bug occurring here. 

        Can you (backup as needed) then rename both of your old profile folders and check the regular behavior before syncing from the cloud?    Also remember that Pr can scan previous versions for workspaces to make them available in newer releases as well. 

        Please lmk if this helps!   


        OK, uninstalled all previous versions using Adobe uninstallers, changed the two Profile versions names to force rebuild, and I do not believe I sync with the cloud unless I force the sync.

        Still get the same behavior regarding workspaces.

        Mac OS 10.13.6

        PPRo 12.1.2

        MtD

          R Neil Haugen
          R Neil Haugen
          Legend
          July 17, 2018

          Did you dump your media cache/cache database and preferences files with the new update?

          Neil

          Everyone's mileage always varies ...
          Impalaboy
          ImpalaboyAuthor
          Inspiring
          July 17, 2018

          Just tried that. No change.

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