Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Premiere wont open project with dropbox smart sync media offline

Explorer ,
Nov 02, 2017 Nov 02, 2017

I want to open a project with unlinked media and make changes to some onscreen text. The project opens but hangs forever. It can 'see' the media but it's not there as it's offline. There are file names but no content - it's a new dropbox 'feature' that allows you to see media on your desktop that's actually in the cloud. Is there a way to open a project that ignores the offline media? Seems like a bad issue when working with dropbox like this.

2.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 02, 2017 Nov 02, 2017

My recommendation is to always move your files out of the Dropbox folder into a regular folder on the hard drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 06, 2023 Mar 06, 2023

Here I am 6 years later making my first comment ever to let you know that this was the absolute dumbest response you could have given. Like wow, bravo.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

The advice given still stands.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 06, 2023 Mar 06, 2023
LATEST

Dropbox is constantly changing parts of the file headers to track whether it needs to sync them or not. Those changes screw up Pr's link to the files, which is only based on that metadata.

 

So ... do not USE Dropbox as file storage for active projects, it simply won't work.

 

The only such service that I know of that does reliably work is using the LucidLink transfer service. Which does cost some. Coupled with online storage.

 

Why the difference?

 

Dropbox is a file transfer service, built on the 'understanding' that files are like documents & spreadsheets ... where it doesn't make any difference which bits get sent first. And Dropbox/Wetransfer & similar services seem to grab random bits, whatever is easiest, and send in no particular order.

 

LucidLink was built to move video files ... with the awareness of what video apps like NLEs would need to see, packaged how, and in what order. And they don't muck with the file headers. All of which makes a huge difference in the process.

 

My partners and I use the LucidLink service, which yes does cost some. A partner is in Cape Town, I'm in Oregon. Our files are on an Amazon S3 server in London. He can WhatsApp me that he's uploading a folder.

 

Within seconds, that folder appears in my L-L virtual drive. A couple more seconds, I start seeing files in those folders. I can then go into Premiere, import the files, and start working with them on a sequence.

 

And they haven't even finished uploading from Cape Town to London yet! Seems magical, but it works. You need minimal 150Mbps, 200 is better, with very low latency. If you're doing some large-K files or many layers of tracks of files, you may need to 'pin' some files to your virtual drive ... which means L-L downloads them physically to store on your machine.

 

This system works because it's designed for video production.

 

Dropbox frequently doesn't work with video production because it's designed for documents and spreadsheets.

 

Neil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines