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Participating Frequently
October 13, 2018
Question

Preview hang

  • October 13, 2018
  • 5 replies
  • 2058 views

I have a lag in the preview window, frames are skipped. Already reduced to 1/4 all the same often such a problem arises. Before importing to Adobe Premiere he converted to mp4 h264.

Video: Image size: 1920 x 1080 60 frames / s, bitrate 4 172 kb / s. Preview: by frame size, quality 1/4

PC parameters: intel core i7 - 4700HQ 2.4GHz, 12 Gb of RAM, Winchester on which the video is at 5400 rpm / s, Windows is on the SSD, Nvidia Geforce 850M video card.

Load during playback when a hangup occurs. If you look at the data transfer rate on the disk, then the speed of 1MB / s for HDD is garbage. Disk 0 - HDD, Disk 1 - SSD

Load on integrated and additional video card

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    5 replies

    danilshikAuthor
    Participating Frequently
    October 13, 2018

    You probably do not have a laptop, but a desktop PC

    juanmario
    Participating Frequently
    October 14, 2018

    "You probably do not have a laptop, but a desktop PC"

    It is correct, however I recommend that you consult with a technician, each processor has its range of work, for me more than 80ºC is a lot and may be the cause of the failure you have.

    The erratic transfer of data would indicate that there is something that prevents the normal flow of data, either hardware, or some software, such as antivirus.

    Luck

    danilshikAuthor
    Participating Frequently
    October 15, 2018

    Judging by the characteristics on the intel site, my cpu can work up to 100 degrees Celsius. there are no programs and antivirus on my computer that could interfere with my work, since I reinstalled windows 10 for adobe premiere

    danilshikAuthor
    Participating Frequently
    October 13, 2018

    I want to note that the original video was on Twitch with a variable frame rate, I converted it to a constant frequency. Maybe it matters. And I converted it, because Adobe Premiere could not cope with this video, although it should be able to process video with a variable frame rate. My version of Adobe Premiere allows it

    danilshikAuthor
    Participating Frequently
    October 13, 2018

    Now I transferred the video to SSD, I created a project on it, the video in the preview also crashes. On Nvidia, the driver is quite new, now I'll check on Intel

    juanmario
    Participating Frequently
    October 13, 2018

    Consider Ann Bens observation.

    danilshikAuthor
    Participating Frequently
    October 13, 2018

    Sorry, I could not understand what you wrote, so I use the translator. Did you tell me to write to him?

    juanmario
    Participating Frequently
    October 13, 2018

    Hi.

    According to the details it gives:

    danilshik  escribió

    Video: Image size: 1920 x 1080 60 frames / s, bitrate 4 172 kb / s. Preview: by frame size, quality 1/4

    It is not a problem of disk speed, there is another drawback.

    If even in 1/4 the quality that corresponds to a resolution of 480X270 has the disadvantage, you should check the update of the drivers, including those of Intel or the integrity of the hard drive, as it could be failing. Or a hardware problem.

    I reproduce a 2K to 60 and a 4K to 23,976 without problems from a 5200 disc.

    danilshikAuthor
    Participating Frequently
    October 13, 2018

    Checked, updates for both video cards are not required.

    Participating Frequently
    October 13, 2018

    5400rpm HDDs usually have no business being used as media drives. Do you get the same playback issue if you import the same movie from your SSD?

    Ann Bens
    Adobe Expert
    October 13, 2018

    I am not technical but is not the cpu too hot?

    juanmario
    Participating Frequently
    October 13, 2018

    Yes, this past temperature.