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Participating Frequently
February 10, 2025
Question

Preview window problem

  • February 10, 2025
  • 5 replies
  • 417 views

Im having a bit of an odd issue, i have two of the same video track in the sequence at different sizes as i chop between scenes throughout the video. but its started jumping large when i hit play then jumps back when i stop. but if i lower preview quality it doesnt happen. any help would be apreciated ive attached a video.

 

 

5 replies

Participating Frequently
February 13, 2025

Is this what you want?

 

Community Manager
February 11, 2025

Hi @johni71584320

Can you use the free MediaInfo App and send the video information from there? This doesn't tell me much about the encoding. The framerate is a bit unusual.  Is that the working framerate?  That could be part of the issue.

Participating Frequently
February 11, 2025

sorry i forgot to add the video info

Participating Frequently
February 10, 2025

Adobe Premiere Pro version number: FAQ: 25.1.0 (build 73)
Operating system - Windows 11 pro
System Info: CPU - AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
GPU - NVIDIA GeForce RTX 3070
RAM - 32GB
HD - Model Samsung SSD 970 EVO Plus 1TB


Video format:

Workflow details: Tell us any specific info about the project or sequence. For example, is it a multicam sequence?

Steps to reproduce - I drop the video into the separate tracks then scale them to the size needed and re position them

Expected result - that they stay the same size when I hit play

Actual result - it enlarges for some reason but only seems to happen on full quality preview (it renders as it should)

Community Manager
February 10, 2025

Hi @johni71584320,

 

Thanks for submitting your bug report. I can see what you are describing from the video.  We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?

Sorry for the frustration, and thanks for reaching out.