Copy link to clipboard
Copied
Im having a bit of an odd issue, i have two of the same video track in the sequence at different sizes as i chop between scenes throughout the video. but its started jumping large when i hit play then jumps back when i stop. but if i lower preview quality it doesnt happen. any help would be apreciated ive attached a video.
Hi @johni71584320,
Thanks for submitting your bug report. I can see what you are describing from the video. We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?
Sorry for the frustration, and thanks for reaching out.
Hi @johni71584320,
Can you use the free MediaInfo App and send the video information from there? This doesn't tell me much about the encoding. The framerate is a bit unusual. Is that the working framerate? That could be part of the issue.
Copy link to clipboard
Copied
Hi @johni71584320,
Thanks for submitting your bug report. I can see what you are describing from the video. We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?
Sorry for the frustration, and thanks for reaching out.
Copy link to clipboard
Copied
Adobe Premiere Pro version number: FAQ: 25.1.0 (build 73)
Operating system - Windows 11 pro
System Info: CPU - AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
GPU - NVIDIA GeForce RTX 3070
RAM - 32GB
HD - Model Samsung SSD 970 EVO Plus 1TB
Video format:
Workflow details: Tell us any specific info about the project or sequence. For example, is it a multicam sequence?
Steps to reproduce - I drop the video into the separate tracks then scale them to the size needed and re position them
Expected result - that they stay the same size when I hit play
Actual result - it enlarges for some reason but only seems to happen on full quality preview (it renders as it should)
Copy link to clipboard
Copied
sorry i forgot to add the video info
Copy link to clipboard
Copied
Hi @johni71584320,
Can you use the free MediaInfo App and send the video information from there? This doesn't tell me much about the encoding. The framerate is a bit unusual. Is that the working framerate? That could be part of the issue.
Copy link to clipboard
Copied
Is this what you want?
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more