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1

Preview window problem

Community Beginner ,
Feb 10, 2025 Feb 10, 2025

Im having a bit of an odd issue, i have two of the same video track in the sequence at different sizes as i chop between scenes throughout the video. but its started jumping large when i hit play then jumps back when i stop. but if i lower preview quality it doesnt happen. any help would be apreciated ive attached a video.

 

 

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correct answers 2 Pinned Replies

Adobe Employee , Feb 10, 2025 Feb 10, 2025

Hi @johni71584320,

 

Thanks for submitting your bug report. I can see what you are describing from the video.  We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?

Sorry for the frustration, and thanks for reaching out.

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Adobe Employee , Feb 11, 2025 Feb 11, 2025

Hi @johni71584320

Can you use the free MediaInfo App and send the video information from there? This doesn't tell me much about the encoding. The framerate is a bit unusual.  Is that the working framerate?  That could be part of the issue.

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Adobe Employee ,
Feb 10, 2025 Feb 10, 2025

Hi @johni71584320,

 

Thanks for submitting your bug report. I can see what you are describing from the video.  We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?

Sorry for the frustration, and thanks for reaching out.

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Community Beginner ,
Feb 10, 2025 Feb 10, 2025

Adobe Premiere Pro version number: FAQ: 25.1.0 (build 73)
Operating system - Windows 11 pro
System Info: CPU - AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
GPU - NVIDIA GeForce RTX 3070
RAM - 32GB
HD - Model Samsung SSD 970 EVO Plus 1TB


Video format:

Workflow details: Tell us any specific info about the project or sequence. For example, is it a multicam sequence?

Steps to reproduce - I drop the video into the separate tracks then scale them to the size needed and re position them

Expected result - that they stay the same size when I hit play

Actual result - it enlarges for some reason but only seems to happen on full quality preview (it renders as it should)

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Community Beginner ,
Feb 11, 2025 Feb 11, 2025

Screenshot 2025-02-10 212756.pngsorry i forgot to add the video info

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Adobe Employee ,
Feb 11, 2025 Feb 11, 2025

Hi @johni71584320

Can you use the free MediaInfo App and send the video information from there? This doesn't tell me much about the encoding. The framerate is a bit unusual.  Is that the working framerate?  That could be part of the issue.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025
LATEST

Is this what you want?

 

Screenshot 2025-02-13 121546.png

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