Problem with png files{was: Re: Editing done..good.. THEN EDIT GOES WIERD.. choppy, red flash, split clips..}

[lynnp77030176]

URGENT!!! Please help. After updating to the latest version of Premiere Pro CC. Whenever I try to add .png files layered onto of the video. Everything glitches. And the video freezes in the export.

[stefan_gru]

How many PNGs are you layering and what is the size and resolution (pixels) of each PNG? You might be taxing your system. Try to render the sequence before exporting. Also, export via the Media Encoder queue rather than directly from Premiere Pro. (Click Queue instead of Export in the Export Setting dialog box.)

[lynnp77030176]

I tried exporting through encoder and had the same issues. It’s even glitching on the timeline. These .png’s are tiny 66 kb 468 x 216. See screenshots. I’m using a Mac 3.7 GHZ core inton Xeon E5. Can we do a live chat or have you call me?

[Personal contact info and links removed - Mod]

[Peru Bob]

Some have been reporting problems with png files in version 112.1.

Please go here with all of the information you can supply:

Premiere Pro: Feedback page

[lynnp77030176]

Here’s one of the .png files I’m trying to use . Try it over video in Premiere and please let me know

Lynn Peterson

[Personal information removed by moderator.]

[ryansgroup]

This is not a taxing system this is a PNG issue from the update.  I have the exact same issue with QuickTime renders out of AE with png codec for built in alpha.  Never have had this issue before this update.

[Peru Bob]

That is why I am requesting that you report it to Adobe:

Premiere Pro: Feedback page

[lynnp77030176]

I did. They told me to revert to the older version until they fix it

Lynn Peterson

[R Neil Haugen]

There have been three different workarounds reported in other threads. I've copied them into one post, so go here for temporary workaround choices ...

Neil

PNG with Alpha Workarounds

[lynnp77030176]

Thanks

Lynn Peterson

[R Neil Haugen]

Just hope this gets sorted soon ...

Neil

[Peru Bob]

I've branched this to a new discussion as your issue is different than the original thread.

[ryansgroup]

I am having the same "out of sync" or timing type issue placing a Quicktime render png (built in alpha) and place over existing video.  Never had this issue before the update and this project was built in the proper version.  Something seriously wrong with the PNG recognition codec. 

[Peru Bob]

Please report it at the link previously posted.

[Kevin-Monahan · Accepted solution]

Hi LynnP,

Sorry to hear of your trouble. Have you updated Premiere Pro to the latest version (12.1.1)? It contains a pertinent fix.

Bug fixes in Premiere Pro versions 12.1 and 12.1.1

Let us know if your issue is solved or if you still need assistance.

Thanks,
Kevin

[lynnp77030176]

The Fix worked like a charm. Thank you

Lynn Peterson

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