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H
Harm5E23
Participant
July 31, 2022
Answered

Problem with: The Media Cache Directory '' was not found or is not writable.

  • July 31, 2022
  • 1 reply
  • 6875 views

Hi

 

I bought a new laptop and since then I have a problem with the cache folder. When I start Premiere Pro I get the following message:

 

The Media Cache Directory '' was not found or is not writable. Hit OK to use the default cache location, or cancel to exit Adobe Premiere Pro.

 

I tried it with the latest version and an older version of Premiere Pro.

At version 22.5 I got the error message when importing: The requested files could not be imported. This was not due to the format. Tested this. At 22.0.0 I got no message, but the file did not load when importing.

 

It all works when I enable the following:

Save.cfa and .pek media cache files next to original media files when possible

 

But I just want to put the cache somewhere else. I have enabled Premiere Pro 'Full Disk Access' in the Apple Settings.

 

I also tried different locations of the Media Cache Management. This didn't work either. How can I make sure this works and I don't get this error anymore.

 

MacBook

macOS Monterey

Version 12.3

MacBook Pro (16-inch, 2021)

Chip Apple M1 Max

Premiere Pro 22.0.0 / 22.5

Correct answer John V Knowles

In Premiere preferences you can set the location of the Media Cache and Database. By default these are set to a folder buried deep in your Library folder; I woudl recommend that you move them somewhere more easily accessible so that you can delete them easily (like the Documents folder). i wodul set the cache to delete automatically as well, either by size or date. And that's if your hard drive is a decent size (1TB or more). If you opted for a smaller boot drive then consider purchasing a fast SSD (like a Samsung T7) to tore the cache externally. We do this a lot on our older Macs and it really improves performance while keeping cache files from filling up the boot drive.

1 reply

J
Community Expert
John V KnowlesCommunity ExpertCorrect answer
Community Expert
August 2, 2022

In Premiere preferences you can set the location of the Media Cache and Database. By default these are set to a folder buried deep in your Library folder; I woudl recommend that you move them somewhere more easily accessible so that you can delete them easily (like the Documents folder). i wodul set the cache to delete automatically as well, either by size or date. And that's if your hard drive is a decent size (1TB or more). If you opted for a smaller boot drive then consider purchasing a fast SSD (like a Samsung T7) to tore the cache externally. We do this a lot on our older Macs and it really improves performance while keeping cache files from filling up the boot drive.

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