Problem with: The Media Cache Directory '' was not found or is not writable.

[Harm5E23]

Hi

I bought a new laptop and since then I have a problem with the cache folder. When I start Premiere Pro I get the following message:

The Media Cache Directory '' was not found or is not writable. Hit OK to use the default cache location, or cancel to exit Adobe Premiere Pro.

I tried it with the latest version and an older version of Premiere Pro.

At version 22.5 I got the error message when importing: The requested files could not be imported. This was not due to the format. Tested this. At 22.0.0 I got no message, but the file did not load when importing.

It all works when I enable the following:

Save.cfa and .pek media cache files next to original media files when possible

But I just want to put the cache somewhere else. I have enabled Premiere Pro 'Full Disk Access' in the Apple Settings.

I also tried different locations of the Media Cache Management. This didn't work either. How can I make sure this works and I don't get this error anymore.

MacBook

macOS Monterey

Version 12.3

MacBook Pro (16-inch, 2021)

Chip Apple M1 Max

Premiere Pro 22.0.0 / 22.5

[John V Knowles · Accepted solution]

In Premiere preferences you can set the location of the Media Cache and Database. By default these are set to a folder buried deep in your Library folder; I woudl recommend that you move them somewhere more easily accessible so that you can delete them easily (like the Documents folder). i wodul set the cache to delete automatically as well, either by size or date. And that's if your hard drive is a decent size (1TB or more). If you opted for a smaller boot drive then consider purchasing a fast SSD (like a Samsung T7) to tore the cache externally. We do this a lot on our older Macs and it really improves performance while keeping cache files from filling up the boot drive.