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Hi
I bought a new laptop and since then I have a problem with the cache folder. When I start Premiere Pro I get the following message:
The Media Cache Directory '' was not found or is not writable. Hit OK to use the default cache location, or cancel to exit Adobe Premiere Pro.
I tried it with the latest version and an older version of Premiere Pro.
At version 22.5 I got the error message when importing: The requested files could not be imported. This was not due to the format. Tested this. At 22.0.0 I got no message, but the file did not load when importing.
It all works when I enable the following:
Save.cfa and .pek media cache files next to original media files when possible
But I just want to put the cache somewhere else. I have enabled Premiere Pro 'Full Disk Access' in the Apple Settings.
I also tried different locations of the Media Cache Management. This didn't work either. How can I make sure this works and I don't get this error anymore.
MacBook
macOS Monterey
Version 12.3
MacBook Pro (16-inch, 2021)
Chip Apple M1 Max
Premiere Pro 22.0.0 / 22.5
1 Correct answer
In Premiere preferences you can set the location of the Media Cache and Database. By default these are set to a folder buried deep in your Library folder; I woudl recommend that you move them somewhere more easily accessible so that you can delete them easily (like the Documents folder). i wodul set the cache to delete automatically as well, either by size or date. And that's if your hard drive is a decent size (1TB or more). If you opted for a smaller boot drive then consider purchasing a fast
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In Premiere preferences you can set the location of the Media Cache and Database. By default these are set to a folder buried deep in your Library folder; I woudl recommend that you move them somewhere more easily accessible so that you can delete them easily (like the Documents folder). i wodul set the cache to delete automatically as well, either by size or date. And that's if your hard drive is a decent size (1TB or more). If you opted for a smaller boot drive then consider purchasing a fast SSD (like a Samsung T7) to tore the cache externally. We do this a lot on our older Macs and it really improves performance while keeping cache files from filling up the boot drive.