Problems editing encoding videos with NVidia Quadra P620

[fabferr]

Hi,

We have a user with a PC i7, 16GB RAM and a P620 up to date, but Premiere still mention a problem at the first encoding any video.

SystemCompatibilityeport.txt just show a possible conflict with this item : (in French)

Vidéo NVIDIA Quadro P620 v.27.21.14.6109
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1. NVIDIA a identifié un bug dans votre pilote qui peut provoquer des blocages aléatoires de l'application Adobe. Veuillez suivre les instructions indiquées dans l'article associé à ce problème.
URL : https://helpx.adobe.com/fr/premiere-pro/kb/drivers-video-win-nvidia.html

Thks for replies

[Ann Bens]

Looks like an olf driver. This is the latest driver: update manually.

https://www.nvidia.com/Download/driverResults.aspx/186766/en-us