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Participant
March 9, 2023
Answered

Problems with exporting my video. "Error code 39"

  • March 9, 2023
  • 67 replies
  • 116823 views

This is a little bit of both a bug report and discussion, but I put it under bug report because that's the closest it's going to get about this topic.

The known issue of NVIDIA and Premiere Pro not working together and crashing has been causing me more issues than just crashing. I first ran into error code 39, then it started giving me other errors that I don't exactly remember what they said, though it exported 1 video 3 times when I clicked export once, and all of the videos were corrupt files. I also ran into this problem last night while trying to export the same video, waiting around 10 minutes for the 100% to go away and give me the notification that it had been exported, but I got tired of waiting, tried canceling, and Premiere crashed.

Does anyone have any possible solutions to this?

Correct answer George24334722tdfe

Peace Nathan

 

I received this error recently. I spent hours troubleshooting and finally found a solution

 

The issue I had is that my harddrive/storage was full. I deleted some files and the file exported successfully. Right click your harddrive and select properties(windows) and make sure you have enough space for the new exported file to save on the harddrive. I recommend freeing up double the space of the new file.

 

Let me know if this works for you. Happy Editing

67 replies

Participant
July 17, 2023

I got this too... but only with really large (>150gb, >12hr) files.  I think it's a disk space -- or Windows file size limitation thing.  As soon as I only exported my video in two pieces, it was fine.  

Participant
July 14, 2023

Every time i render edited episode on premier pro with greater length than 1 hr, facing this issue, it show erro code 39,  tried to render the episode by splitting in two parts, sucessfully done, but unable to do in one go. tried two different projects, please help.

neil wilkes
Legend
July 14, 2023

What build of Premiere / AME?

What OS?

The more information that is given the easier it is to help.....

Participant
July 14, 2023

Premier 23.3
Windows 11

Participant
July 8, 2023

Thanks everyone for your suggestions for this frustrating problem. In the end, for me, (Win10), it was as simple as not having enough free space left on my drive. As soon as I cleared ~70GB worth of files, it started working. (I was even able to update to the current version). Good luck

Participant
June 29, 2023

Thank you !!!! Just checked my data drive and low and behold it's almost full - 

Participant
June 29, 2023

Im getting the same - its now causing me issues within my business - I spent 2 hours with a remote worker yesterday trying to fix a different issue (they couldnt fix it and then I fixed it myself in 2 minutes flat by googling) now Im getting this and its wasting so much of my time . truly fed up

Participant
June 12, 2023

Could this be due to low space on the hard drive? I got the error, deleted a few things to free up some space and it worked. It looks like you need at least double the space of the exported file size on your disk for it to fully export. This worked for me.

Participant
May 30, 2023

Man! You're amazing! I had the same issue long ago and right now. This worked!! Thanks!

Participant
May 13, 2023

Having the same problem, I'm using a PC, file type I've been using is h.264 however after Clearing the media cache its working fine.

 

Good luck!

Participant
May 11, 2023

For me this error code 39 in Encoder came up when I wanted to replace a large file in a large edit. After reading all reactions in this topic I cleared all media cache files and removed any file with the same name so when I started up Premiere Pro again, it would ask me the proper file. It had another name and that was no problem: problem solved. So in my case it was a question of cleaning out adresses from the caches. 

Participant
May 8, 2023

My movie I'm trying to render is about 4 hours long and rendered at 4k. I've rendered it already at lower resolution without error. I'd really like to render it at 4k though. I'm not sure what i can do next. Maybe there is a way to make 4k but lower quality or bitrate or something??? It gave the error code sometime after it already reached 100% Thanks for any help i can get!

 

-----the text says:-----

Error compiling movie.

export error

error finishing encode.

writing with exporter: H.264

writing to file D:\movie.mp4

writing file type: H264

Around timecode: 04:08:31:16

Component: H.264 of type exporter

selector: 9

error code: 39

 

 

 

kglad
Community Expert
Community Expert
May 8, 2023

is this a premiere pro question?