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torb123
Participant
Sep 23, 2015 9:33 PM UTC
Answered

Problems with playback speed (Too fast) in Premiere Pro (Imported files from Nikon D4S and D810)

Hi. I have installed Premiere Pro CC and I imported video files from my Nikon D4s and D810 cameras. During playback, the speed is too fast, and I cannot understand a word due to the speed. Why is this? Is the program mis-interpreting the fps rate? I have tried to alter the speed with shift+j or l, but the basic speed for the clips are just wrong. Anyone with tips for a frustrated new user of this program? It was not an issue with Premiere Elements or Finalcut.

torb123
torb123Correct answer
Participant
Sep 24, 2015 3:34 PM UTC

I changed the input from the sound card to none, and that did the work!! Thanks

56 replies

Known Participant
Feb 2, 2024 4:46 AM UTC

Playback stuttering and trying to play at 2x speed when it starts but then clearing up a few seconds later is still a major issue in 2024 with nearly top-of-the-line hardware... Changing the latency of the Audio Hardware setting helps but does not solve it. Changing default input to No Input like many here have said fixes it right away. Thank you so much to the people commenting on this thread.

 

I wonder whether this has been my playback issue all of these years on different machines. Yet, any time someone asks about stuttering playback, you always get the same unhelpful default comments and answers - and some of them not very nice. This should be the FIRST thing they tell you to check!!!

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DanWerek
Participant
Dec 15, 2023 10:18 AM UTC

Another way to fix it:

Hi guys. I had the same issue a while ago.  Playback running way too fast with out of sync voice. It was really odd because before I put my PC to sleep mode everything was perfectly fine. Switching the Default Input in audio hardware settings from my main mic to "no input" has fixed the issue, but by trying other settings I found out something else. Switching from my first, main mic to another one (I have two of them) also did fix the problem. And...  I asked my girlfriend if she clicked something in Premiere Pro when she started up my PC. The only thing that she did was minimalize it to the tray and run a Steam. So I switched off all of the programs that could use my mic too, in that case - Steam and Riot. After this I could easily switch my main mic back in the audio hardware settings. So guys, please check if your mic is not being used by another program or game at the same time when you run Premiere Pro. In my case switching everything off that could use my mic besides Premiere Pro did fix the problem too. Hopefully it will help some of you!

Kind regards, Daniel.

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Participant
Dec 12, 2022 7:52 PM UTC

December 2023... Still working!
Hahaha thanks guys.

 

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Participant
Oct 18, 2022 9:59 PM UTC

I don't consider this a "fix" to turn off the audio input. This is how I record my audio tracks. So after I record a clip, I have to go back into Edit>Preferences>Audio Hardware and turn the input off to listen to it and then return again to record more (back and forth and back and forth). Unless I am missing something? If so please let me know. Thank you.

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Participant
Aug 8, 2021 5:58 PM UTC

I had that issue and it turned out that the NDI output in playback is what was causing my issue.  I disabled it and it was all good.  

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Participant
Jun 2, 2021 8:24 PM UTC

Just found this fix, thanks to the gods of technology! I am using the latest version of Premiere Pro. I had NDI Tools installed earlier and it was still listed as the audio input. Switched to no input and the audio playback issues (choppy, fast) vanished. Very weird.

 

 

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eigenartfilmproduktion
Known Participant
Jul 27, 2020 7:36 PM UTC

The issue persists in 2020...hey Adobe! Can´t you fix this for the community please?

 

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Participant
Jan 21, 2021 2:31 PM UTC

The issue still persists in 2021. I wish Adobe would fix this sh*t. 

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Participant
Mar 9, 2021 1:54 PM UTC

Basically can't use the programme because of this BS. And the Media Encoder is just as bad. Thanks for the useless tools, Adobe.

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Dramenon
Adobe Employee
Adobe Employee
Apr 4, 2019 11:39 PM UTC

Good call,

I plugged in a (Yeti) microphone today and the Sequence began playing twice the speed.

Preferences > Audio Hardware > Default Input set to "No input"

Thanks!

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/ Photoshop Team /
Participant
Nov 6, 2017 2:07 PM UTC

thanks

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Participant
Oct 16, 2017 6:42 AM UTC

I had the exact same problem with Adobe Premiere 2017 CC 11.1.2 (22) and I saw myself lost with a bug that renders Pemiere Pro useless.

But this thread helped me to find the Problem:

I was using my external USB Headset for sound output while editing and somehow that messed up the whole clock of Adobe Premiere.

I closed Premiere, selected my Laptop speakers as default in the Windows audio settings, restarted Premiere and the bug was gone.

Then I selected under Premiere's Preferences > Audio Hardware settings No Input and my Headset as output, it still worked but with the correct output device now.

Note that whenever I switched my Windows default audio device everything began to spook again and suddenly the sound from Premiere came out of my third sound card while the Headset was still selected in the Audio Hardware settings... After switching back and forth for 5 minutes I had it working back again. I hope Adobe is able to reproduce and find this bug.

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scopolamin
Participant
Jan 28, 2018 10:47 PM UTC

Thank you! I've the same bug.

Note that whenever I switched my Windows default audio device everything began to spook again and suddenly the sound from Premiere came out of my third sound card while the Headset was still selected in the Audio Hardware settings... After switching back and forth for 5 minutes I had it working back again. I hope Adobe is able to reproduce and find this bug.

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