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Program Monitor not using Proxies

Contributor ,
Aug 04, 2021 Aug 04, 2021

I have some H.265 10-bit 4K 50p footage from my Sony A7SIII, and I created proxies to enable smooth editing. 

When I play the clips in the source monitor they play perfectly smoothly but when I put them onto a sequence they stutter a bit on the program monitor. Rendering the timeline makes no difference. 

 

I have tried various sequence settings, EG. 1080p, 4K, match clip etc and I have toggled the proxy button which appears to make no difference in the program monitor. 

 

I have tried both h.264 and quicktime proxies but again, no difference.

 

Laptop is i9 processor, 32GB memory, Nvidia RTX 2080, and editing off SSDs. 
Premiere pro 15.4 build 47.

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correct answers 1 Correct answer

Contributor , Aug 04, 2021 Aug 04, 2021

The issue is finally solved. Nothing to do with Premiere. There is a problem with the driver on the screen I was using for the program monitor. 

 

Thank you @Ann Bens  for your suggestions. 

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Contributor ,
Aug 04, 2021 Aug 04, 2021

I have a bit more info on this. The problem above ocurrs when I have the the program monitor on a different screen. If I use a single monitor arrangement it all seems to work just fine. And if I toggle proxies off it still displays smoothly without rendering the timeline. I can't explain it. 

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Contributor ,
Aug 04, 2021 Aug 04, 2021

So to verify this behaviour I have restarted Premiere and tested with a single monitor layout which works fine and with a two monitor layout which stutters on playback. 

 

I'm using the latest Nvidia Studio Driver.

 

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Community Expert ,
Aug 04, 2021 Aug 04, 2021

There is no point in H.264 for proxies: still stuck with the long gop issue.

Try Prores Low Res proxies and make sure the preview codec in the sequenc setting is set to Prores too.

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Community Expert ,
Aug 04, 2021 Aug 04, 2021

Best is to have the program monitor on the main screen.

As for the Nvidia driver make sure it is the studio driver and not the game driver.

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Contributor ,
Aug 04, 2021 Aug 04, 2021

I've been working with a two monitor set up for years with no issue. I keep the program monitor on it's own screen because I want a large image. It's never been a problem before.

I am using the Studio driver, and I have tested all kinds of proxies, which make no difference.

 

I am a heavy user of Premiere as I run a video business. Something has changed in either Premiere or the Nvidia Studio driver that makes the difference. 

 

Well, at least I have a workaround as I can revert to a single monitor layout. 

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Contributor ,
Aug 04, 2021 Aug 04, 2021

Yep, tried Low Res Prores proxies, but doesn't affect the behaviour I described above. All the flavours of proxies work just fine when on a single monitor layout, but none of them work properly on a dual monitor setup. 

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Contributor ,
Aug 04, 2021 Aug 04, 2021
LATEST

The issue is finally solved. Nothing to do with Premiere. There is a problem with the driver on the screen I was using for the program monitor. 

 

Thank you @Ann Bens  for your suggestions. 

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