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Project start problems

Guest
Dec 23, 2018 Dec 23, 2018

I can not move a downloaded template from library to sequence window?! I can hold the Video with mouseclick and move but than it happens nothing and do not show it in any attendant

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Community Expert ,
Dec 23, 2018 Dec 23, 2018

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Adobe Employee ,
Dec 27, 2018 Dec 27, 2018

Hi MaluGra,

Sorry for the trouble. Is this happening with all the projects or just with one particular project?

Have you tried to reset the preferences? FAQ: How to reset (trash) preferences in Premiere Pro?

Thanks,

Vidya

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Adobe Employee ,
Dec 27, 2018 Dec 27, 2018

Hi MaluGra,

Sorry for your issue.

  1. Does it happen with a specific Motion graphics template?
  2. Have you tested the mogrt templates available with Premiere Pro?
  3. Did resetting the preferences as suggested by Vidya Sagar helped you?

Thanks,

Shivangi

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Adobe Employee ,
Jan 09, 2019 Jan 09, 2019
LATEST

MaluGra,

Still having issues? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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