Proxies are attached but offline

[Lucas28054662dl58]

For some reason, I can attach proxies to original file, but I can't use it. It appears to be offline but attached. Please help! 

[MyerPj]

Did you try reattaching? It looks like the folder or file name may have been changed or unavailable at one time. Check to make sure the file is there. 

[Lucas28054662dl58]

I did and it didn't change a thing. Idk what to do 😞

[Remote Index]

Hello Lucas[etc.],

What version of Premiere Pro are you using? Are you using a production or is this a single project?

I recall this was a real problem with PPro some versions back (V22 or earlier?) but I don't recall the details.

R.

[Kevin-Monahan]

Hello @Lucas28054662dl58,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin