Proxy Media and Full Resolution must have matching audio channels workaround?

Had this issue today with Adobe Premier 2025 - so it's not been fixed. After various attempts heres what worked for me:

1. create a backup your project file

2. open your project file

3. right click your footage bin, click Proxy and click "DETACH proxies"

4. right click on your footage bin, click Proxy and then click "Reconnect full resolution media"

5. reconnect to the raw footage and your done

Hope this helps someone and hope adobe sort this issue out as it's a proper head scratcher with such a simple solution!!

To further clarify a method someone else suggested - If you move the location of the media you want to replace, Premiere will prompt you to link media. This window is much faster to link full res or proxy media (even if you have messed up naming or something). In the lower left corner you can uncheck "file extension" or any other qualifiers and a lot of the time Premiere will automatically link the rest for you.

An annoying and time-consuming solution I found is to go to each of the offline files in Premiere and choose replace footage. Then replace the sinful proxies with the source footage. Premiere is kind enough to allow this.
This probably takes less time than redoing proxies (depending on the project), with the benefit that the replaced footage magically relinks properly across your timelines (same timecode).
In essence, it's a non-batch way of re-linking these "bad" proxies with their immaculate source.
Hope this helps.

My footage was time-lapse from a GoPro camera - no audio.  I created proxies in Adobe Media Encoder with some custom settings and must have someone added a blank audio channel, and received the error in this thread.

I could have re-encoded without audio, but ended it fixing it with this one line of ffmpeg:

ffmpeg -i <proxyfilewithaudio>.mov -c copy -an <newfilewithoutaudio>.mov

More info here: https://superuser.com/a/268986

ffmpeg is a command line tool that takes some getting used to, but the command above just strips out the audio without reencoding the video.

I solved this by opening up the proxy file in Quicktime 7, hitting Command J, and deleting the audio channel. 

My full res footage were cine files from a Phantom with no audio channel. The proxies (however they were made) had an audio channel. Opened each up, deleted the audio and high Command S to save. No need to re-transcode. I imagine whatever your mismatch is you can modify the footage this way. 

Remember it's quicktime 7, not the latest one ... which doesnt have this option.

Hi Guys! Denver based DIT here.  I have had this same issue in the past. The problem is that resolve condenses the audio tracks into a single wav file even though multiple channels of audio are present.  It's annoying.  The work around however is when creating your proxies you must go into the audio tab on export and assign the proper number of tracks.  This will give you a file with the proper number of audio channels that premiere will recognize and relink media to.  From there everything should work out. 

same issue here, destroying our workflow and timeline for the project. Proxy relink option says audio was not created with the same audio channels, even though they were already created with AME through premiere and were connected and work absolutely fine until we had to move to a remote drive.

Ridiculous oversight that needs to be fixed. Clearly a very common issue and the solution is not to have everyone go back and rerender proxies with audio channel updates. A suppress warnings dialogue would suffice and just relink the clip. Fix the issue on the backend with final render, but get out of my way when I'm trying to work.

Okay Guys,

Found a way to work around this in 0 time.

The only requrement is that your proxy file names match the raw file names.

Ready?

So

1) You change the name of the raw file folder.

2) Premiere says raw files are offline.

3) You relink the media with the proxy files.

4) You cut the film.

5) You rename the proxy file folder.

6) Premiere says proxy files are offline.

7) This time you relink the media with the original raw files.

😎 Export.

A PARTIAL WORKAROUND for some situations...

I had this problem. The proxies were made on set and Premiere gave me the audio mismatch error. The shoot was MOS so I didn't care about sound anyway. The RAW files were recorded without any sound, but DIT made proxies with a stereo sound setting (which was actually blank on the file, but the file metadata shows it). Hence the mismatch error.

I opened the proxies in Quicktime Pro and in menu chose WINDOW>SHOW MOVIE PROPERTIES (command+J). In th eproperties window I selected SOUND TRACK and clicked DELETE. I then saved the file and closed it.

Then in Premiere I control-clicked on the RAW file and chose ATTACH PROXIES. When asked, I selected the proxy I had removed the audio from and it attached properly. SUCCESS!

Of course I had 70 proxies and extracting the audio the audio from each one was a drag, but not nearly as much hassel as remaking the proxies from within Premiere.

I guess if there was sound involved I might have been able to post sync the RAW / proxies with discreet wav files, assuming they were recorded on set. But for this job it wasn't an issue. I surely would not change the RAW to adapt to anything unless they were backed up.

Good luck!