Quality not changing when lowering playback resolution

Report · Mar 27, 2020

Good day forum,

I am using Premiere Pro 2020 and up until this morning, my playback resolution will NOT CHANGE from Full resoltuion to a lower one. This is to be changed on the program monitor. I am currently on the phone with customer support and we already did troubleshooting and they can't figure it out yet.

I'm on a PC, specs are i5 16gb ram, gtx 1660ti graphics card. It SHOULD NOT BE a problem with the specs, because I have always worked with this and had no problems at all working on 1/4 resolution for playback, that's normal for me. Now it WILL NOT CHANGE FROM FULL, just won't do it.

Why did this happen from one day to another? What the hell changed? Unisitalled and installed Premiere, restared computer, updated graphics card. Nothing happens. Please help.

Report · Nov 06, 2021

Hey, thanks for the help. I've tried both methods and I can't change the codec as I'm using proxies.... It's not allowing me to render the red bars. Premiere Pro doesn't become responsive.

Report · Aug 05, 2022

Currently having this exact same issue myself. Were you able to solve it? If so, how?

Report · Nov 17, 2024

I was having the same issue. I fixed it by clicking on the wrench tool. I went to Paused Resolution and selected the lower resolution.