"Error parsing properties list from memory" ON PREMIERE PRO

Forum|Forum|3 years ago
January 22, 2023
4 replies
10066 views

It doesn't open or anything it this just happens, doesnt open or ANYTHING.

This was on my FIRST ever launch and NOTHING I saw helped cause I dont have any cache or anything or can't open it to change some settings or whatever. HELPPPP!!!

This topic has been closed for replies.

J

JordanXt

Participant

Any luck with this? I have a user who is also receiving this error after updating to Adobe Premiere Pro 2023. Tried uninstalling and reinstalling but no luck.

Kevin-Monahan

Community Manager

Hi, Jordan,

I can understand the error. It sounds frustrating! Do you have an enterprise or educational installation, or is this a standard Creative Cloud subscription? Let. us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin-Monahan

Community Manager

sorry how do i dop the first step?

Hey Conrad,

Thanks for the note. There's a faster way to delete media cache now. Press Shift on launching the application. In the Reset Options dialog box, check the box next to "Delete Media Cache." Then, click OK. Does that work for you? Let me know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

Alexander28047921fyuzAuthor

Participating Frequently

bump (idk if this works but imma try)

Ann Bens

Community Expert

This might do the trick

https://community.adobe.com/t5/premiere-pro-discussions/quot-error-parsing-properties-list-quot/td-p/10291377

A

Alexander28047921fyuzAuthor

Participating Frequently

no, I already did everything from there before I made this post and didnt work, I only have 2 files in premiere pro 23.0 called Extention Config.xml and Plugin Loading.log