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"Error parsing properties list from memory" ON PREMIERE PRO

New Here ,
Jan 21, 2023 Jan 21, 2023

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It doesn't open or anything it this just happens, doesnt open or ANYTHING.

This was on my FIRST ever launch and NOTHING I saw helped cause I dont have any cache or anything or can't open it to change some settings or whatever. HELPPPP!!!

 

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Crash , Error or problem

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New Here ,
Jan 22, 2023 Jan 22, 2023

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also there is an image I linked

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

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New Here ,
Jan 22, 2023 Jan 22, 2023

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no, I already did everything from there before I made this post and didnt work, I only have 2 files in premiere pro 23.0 called Extention Config.xml and Plugin Loading.log

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

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New Here ,
Jan 23, 2023 Jan 23, 2023

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none of this helps

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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Contact support

https://www.adobe.com/about-adobe/contact.html

chat option, bottom right corner.

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New Here ,
Jan 23, 2023 Jan 23, 2023

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alright thanks will try

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New Here ,
Jan 23, 2023 Jan 23, 2023

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It says "A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help."

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