"Error parsing properties list from memory" ON PREMIERE PRO

[Alexander28047921fyuz]

It doesn't open or anything it this just happens, doesnt open or ANYTHING.

This was on my FIRST ever launch and NOTHING I saw helped cause I dont have any cache or anything or can't open it to change some settings or whatever. HELPPPP!!!

[Alexander28047921fyuz]

also there is an image I linked

[Ann Bens]

This might do the trick

https://community.adobe.com/t5/premiere-pro-discussions/quot-error-parsing-properties-list-quot/td-p...

[Alexander28047921fyuz]

no, I already did everything from there before I made this post and didnt work, I only have 2 files in premiere pro 23.0 called Extention Config.xml and Plugin Loading.log

[Ann Bens]

Reinstall everything and

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

[Alexander28047921fyuz]

none of this helps

[Ann Bens]

Contact support

https://www.adobe.com/about-adobe/contact.html

chat option, bottom right corner.

[Alexander28047921fyuz]

alright thanks will try

[Alexander28047921fyuz]

It says "A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help."