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"MME device internal error"

Explorer ,
Nov 15, 2017 Nov 15, 2017

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Hello

I was going about my own business and editing a video when a dialog box saying "MME device internal error" popped up. My audio was no longer playing during video previews, and when I went to the Audio Devices tab in Preferences to try to change the output device, I received the same error message.

mme_internal.PNG

If anyone could tell me the fix ASAP, it would be much appreciated.

Thank you!

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Audio , Error or problem

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correct answers 1 Correct answer

Community Expert , Nov 15, 2017 Nov 15, 2017

Set input to none: that might do the trick.

Edit: screenshot added.

AnnBens_0-1647445209282.png

 

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Community Expert ,
Nov 15, 2017 Nov 15, 2017

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Set input to none: that might do the trick.

Edit: screenshot added.

AnnBens_0-1647445209282.png

 

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Explorer ,
Nov 15, 2017 Nov 15, 2017

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Thank you Ann. It started working again by itself after a few hours, but if ever comes up again, I'll do that.

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Community Beginner ,
Jul 01, 2018 Jul 01, 2018

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Hello, I just installed premiere pro and got the same message...mme device internal error.. so I set input to none and still no audio?

who has an answer please

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Community Beginner ,
Jul 01, 2018 Jul 01, 2018

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I just figured it out

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New Here ,
Aug 08, 2018 Aug 08, 2018

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what did you figure out?i have the same problem

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Adobe Employee ,
Aug 08, 2018 Aug 08, 2018

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Try installing ASIO drivers and restart the machine.

ASIO4ALL - Universal ASIO Driver For WDM Audio

Hope this helps.

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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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Nope, didn't work.

Why is Adobe allowed to sell such bugged software and not even provide an update to fix it?

What a rip-off

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Adobe Employee ,
Oct 07, 2021 Oct 07, 2021

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U,

Sorry. This error doesn't happen to everyone. I've never seen it. It sounds like a project or machine specific error, TBH. Have a good one, though.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Sep 10, 2023 Sep 10, 2023

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still happens in 2023

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New Here ,
Feb 26, 2022 Feb 26, 2022

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Thank you A million percent. install the driver then change audio hardware to ASIO

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New Here ,
Dec 27, 2023 Dec 27, 2023

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Brother, I love you. You don't even know how broken I was but that driver really helped me out.
Inshallah, you and your family are living the best lives imaginable. I wish you a nice and peaceful day. ❤️

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New Here ,
Jul 16, 2018 Jul 16, 2018

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Thank you I was nearly about to reinstall windows 10...works perfect now!

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New Here ,
Oct 30, 2018 Oct 30, 2018

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perfect. i thank you my king.

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Contributor ,
Jan 14, 2019 Jan 14, 2019

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i had the same error and the realtek driver doesn't work so i have to use the Asio4allv2(which I assume is similar) driver and none of the youtube or other video sounds don't work either.  In Premiere Pro I don't see under Audio Hardware option to change any input to None option ?

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Community Beginner ,
Sep 21, 2019 Sep 21, 2019

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thanks it worked

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New Here ,
Oct 17, 2019 Oct 17, 2019

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Thank you. Work´s to me too

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New Here ,
Nov 04, 2019 Nov 04, 2019

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ممكن اعرف اي زرار لاعادة الصوت

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Community Beginner ,
Nov 27, 2019 Nov 27, 2019

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Thank you very much. Simple and useful trick. 

Pablo

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New Here ,
Jan 11, 2020 Jan 11, 2020

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The trick worked. Thanks. Adobe should include this tip with software package

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New Here ,
Dec 23, 2020 Dec 23, 2020

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Ann, you are a Godsend! I've been working on this for hours! Thank you!

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Thank you, Ann. Saved my day 😉

Set your goals high, and don't stop till you get there

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Explorer ,
Jun 10, 2021 Jun 10, 2021

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This worked for me. I can't really pinpoint when it started, but my timeline was playing at about two thirds speed. I brought up the GPU Render System overlay (Ctrl+Shift+F11) and saw it playing at around 16-17fps (25fps timeline). It was by chance that I went to change audio output (I switch between headphones and speakers) and got the MME error! After setting to None the playback went back to full speed and sweet 25fps. Weird much? Thanks all.

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New Here ,
Jul 02, 2021 Jul 02, 2021

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wow it works like magic

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Explorer ,
Sep 28, 2024 Sep 28, 2024

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Aaah, I had the same issue with the weird jittery preview! 😮 Now that I disabled the mic (I have none connected atm anyway), it previews smoothly. 

(I might try the ASIO coded mentioned further above later, as well)

-- * -- More colour-coded stuff in all Adobe apps, please. --*--

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