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New Participant
June 8, 2021
Question

"Source settings" option not working

  • June 8, 2021
  • 3 replies
  • 14136 views

Hello, I'm encountering a problem where I have a clip highlighted and I try to open Clip > Source Settings, but nothing actually happens. It isn't greyed out or anything like that, it just doesn't seem to open anything. I apologize if I'm missing something, as I am a new user, but if anyone could help it would be greatly appreciated.

This topic has been closed for replies.

3 replies

New Participant
February 14, 2023

I'm having the same problem. Tried different video file sin different projects.

When i do a right-click on the video file and select "source settings" absolutley nothing happens.

Premiere Pro Version 23.1.0 (Build 86)

---

  Systemversion: macOS 12.5.1 (21G83)

  Kernel-Version: Darwin 21.6.0

  Modellname: MacBook Pro

  Modell-Identifizierung: MacBookPro18,2

  Chip: Apple M1 Max

  Gesamtanzahl der Kerne: 10 (8 Leistung und 2 Effizienz)

  Speicher: 32 GB

  Systemfirmwareversion: 7459.141.1

  OS-Ladeprogrammversion: 7459.141.1

 

Community Expert
February 14, 2023

what are the properties of your source files?  Select a clip in the project either in a bin or in the timeline, right click on the clip and choose "properties" and please tell us the video codec type.  

New Participant
February 14, 2023

I have several different files (none of them work regarding the "source settings"). At this moment, "source settings" isn't woking with none of my files.

Just to point that out, "source settings" is NOT grayed out. It just dosen't open. 

 

Thaks for your help!

 

Here are the the properties of some of the videos:

01

File Path: /Volumes/TRANS/MOVIES/NO/NO22_Aftermovie_V3_final_BLANK.mp4
Type: MPEG Movie
File Size: 4,28 GB
Image Size: 3840 x 2160
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:06:18:13
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range)

---

02

File Path: /Volumes/TRANS/MOVIES/MD/Artist.Clips_Handy/MD22_DaxJ_3.MOV
Type: MPEG Movie
File Size: 49,54 MB
Image Size: 3840 x 2160
Frame Rate: 24,00
Source Audio Format: 44100 Hz - Compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:18:04
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0
Variable Frame Rate Detected

---

03

File Path: /Volumes/TRANS/MOVIES/NO/NO19_Aftermovie.mp4
Type: MPEG Movie
File Size: 6,69 GB
Image Size: 4096 x 1728
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:13:56:05
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

Created with: Adobe Adobe Media Encoder CC 2018.1 (Macintosh)
Video Codec Type: MP4/MOV H.264 4:2:0

---

04

File Path: /Volumes/TRANS/MOVIES/NO/_final_nature_one_2014_after.mp4
Type: MPEG Movie
File Size: 671,34 MB
Image Size: 2048 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:04:02:23
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

Created with: Adobe Premiere Pro CS6 (Macintosh)
Video Codec Type: MP4/MOV H.264 4:2:0

 

 

Ann Bens
Community Expert
June 12, 2021

There is a known issue with nested audio: if any in the timeline, delete or disable Show Audio Waveform.

Kartika Rawat
Community Manager
Community Manager
June 8, 2021

Hi Isaac!

Sorry about the trouble. We can get this checked. 

 

Let us know. 

Thanks,

Kartika

 

Isaac5EB6Author
New Participant
June 8, 2021

Hi Kartika,

It seems I am using version 15.2.0 (Build 35).

The files in question are mp4 files, in 1920x1080 60fps.

I just reset my preferences and I'm getting the same result.

tevinw
New Participant
August 2, 2022

Hey Isaac!

Thanks for the details. Could you refer to this article? https://helpx.adobe.com/premiere-pro/how-to/view-modify-source-settings-raw-media.html

 

Let us know how it goes.

Kartika


This is useless, your help.