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"This effect requires GPU acceleration" popping up even though I have hardware acceleration turned on

New Here ,
Jul 15, 2018 Jul 15, 2018

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Hello!,

I keep receiving the error below, but I do in fact have hardware acceleration turned on. I can't for the life of me figure out what's going on.

Windows 10, Dell 9575 XPS 2-in1, Radeon RX Vega M GL, IntelCore i7-8705G CPU 3.10GHz

Was trying to apply a change color effect I've spent the last 3ish hours searching trying to find a solution and have attempted the registry hack, but disabling the Intel driver didn't work. All the graphic drivers are up to date. Any ideas?

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Mentor ,
Jul 16, 2018 Jul 16, 2018

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I found this a good source of info re: your cool computer. Apparently the graphics chip is embedded in the CPU chip. What will they think of next ??

Intel® Core™ i7-8705G Processor with Radeon™ RX Vega M GL graphics (8M Cache, up to 4.10 GHz) Produc...

I use old stuff that uses CUDA discreet graphics card and don't use OpenCL so I can't advise on that. I'm wondering if there's another graphics renderer (aside from mercury thing you have selected ) that might work for you ?

In old days there was a list of 'compatible' graphics cards for PPro (AE, etc. ) that people would check out to see if the programs would work on their computers.

Good luck !

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Adobe Employee ,
Jul 17, 2018 Jul 17, 2018

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Hi annievon303,

What is the frame size of your sequence? I do see this issue with underpowered GPUs, GPU accelerated effects, and VR frame sizes.

Thanks,
Kevin

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Explorer ,
Jul 18, 2018 Jul 18, 2018

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show screenshot of GPUSniffer http://www.efxi.ru/more/gpusniffer.html

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New Here ,
Feb 11, 2019 Feb 11, 2019

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What ever happened with this?  I am experiencing the same issue on a brand new HP with VEGA M 4GB.  There shouldn't be any challenges using this as GPU acceleration but adobe is not recognizing?

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