"Unable to create image buffer" Premiere Pro Error

Forum|Forum|5 years ago
October 12, 2020
3 replies
4194 views

Each time I open Premiere Pro now, I get about 15 minutes of time editing before the screen goes black and starts flickering/freezing. I get the "unable to create image buffer" error message right before the screen goes black. I've tried many methods of fixing this problem, read many articles online, but so far the only answer i can find online to fix this error, is by using a different version of Premiere pro. I'm currently using the latest 2020 version of Premiere pro and do not want to switch versions since I'll lose my projects. Does anyone have a solution to this error?

This topic has been closed for replies.

FABYBABYAuthor

Participant

Where to begin with listing the problems.. I've lost count. When going into my premiere project I get about 10 minutes worth of laggy editing before receiving multiple error messages such as "unable to create image buffer", "frame substitution recursion attempt aborting", "the target disk does not have enough free space premiere pro" and countless more! After getting these errors, the screen usually goes black, flickers back into a different computer screen format, then freezes my whole computer to the point where sometimes I can't restart. I'm using the latest 2020 14.4 version of Premiere Pro, CUDA GPU acceleration is being used and my OS + RAM space is plentiful. Adobe, I've used your software for around 3 years now and I must say it's borderline unusable. Do all your users a favor by investing time in resolving all glitches/errors, before rushing into updating newer features that are bound to create more software problems!

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Travis33399438ncwi

Participant

Same problem right now.. 2024.. with 13700k + rtx 2060s + 64gb ram. Latest adobe version. 2024.

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Phillip Harvey

Community Expert

Right now nobody can know anything about your situation because we don't know what your setup is. See Ann's link about information to provide.

It sounds like you might be running out of VRAM.

If you change versions you will not lose your projects, you may just need to use a tool to downgrade them.

FABYBABYAuthor

Participant

Hi there Phillip,

Sorry about forgetting to add in my setup details! Im editing on the latest 14.4 version of Premiere Pro 2020. I have CUDA GPU acceleration being used on my project and am dealing with lots of lag, aswell as crashes happening every 15 minutes of being in my project with the most common errors popping up being "Frame substitution recursion attempt aborting after multiple attempts on file" and "Unable to create image buffer".