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Re: Premiere Pro 'Get Graphics' frozen

New Here ,
Nov 19, 2024 Nov 19, 2024

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Hi, using Adobe Premiere Pro version 25.0.0 (build 61).

Same issue as previous poster; stuck on Get Graphics, estimated time varies between 6 hours and 2 days, with no progress. MOGRTs do not load, although when I drag them into Premiere it returns "you already uploaded this mogrt. Do you want to overwrite?" Even if I click "Yes" it doesn't show up.

Any help would be appreciated... I've already reset my preferences, restarted computer, uninstalled/reinstalled Premiere, no luck.


mogrts.pngmogrts2.png

 

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Freeze or hang

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New Here ,
Nov 19, 2024 Nov 19, 2024

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@Hannah BuzardIssue still exists in 25.0.0. Please refer to previous reply. Thank you.

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

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Moved from beta forum to regular forum.

Title edited.

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